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Siebel Loyalty Administration Guide > Getting Started with Siebel Loyalty > About Siebel Loyalty and Social Media > About Social Rewards PromotionsThis topic describes the types of social reward promotions that you can create when Siebel Loyalty is integrated with Oracle Social Relationship Management cloud services. Loyalty managers can create the following types of social reward promotions:
You can use the existing Siebel Loyalty tier-class and point-type frameworks to create tiers and point types that recognize members' social influence and other activities on social networks. For example, you can define a point type such as Social Reward, which members can be assigned to reward them for activities on social networks, and you can create tier promotions, for example, Brand Ambassador, Brand Advocate, and so on to recognize members based on their social profile attributes. Members can be assigned a tier status according to the number of Social Reward points accumulated. For information on creating tiers and point types, see Defining Tier Classes and Tiers and Creating Point Types for Loyalty Programs. For detailed information on Oracle Social Relationship Management cloud services, see Siebel CRM Social Media Guide. Related Topics |
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