This chapter covers the ways that employees at the host company use Siebel Loyalty after the application, programs, promotions, and redemptions have been set up. It includes the following topics:

• About Working with Siebel Loyalty Program Members
• Integrating Loyalty with Cybersource and Taxware
• About Using Loyalty Member Services
• About Working with Loyalty Members Using the Siebel Application Interface
• Bulk Loyalty Membership Administration
• Administering Batch Enrollment