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Siebel Loyalty Administration Guide > Working with Siebel Loyalty Program Members > About Working with Loyalty Members Using the Siebel Application Interface > Entering Loyalty Member ReferralsWhen you enroll a new member, you can enter the member who referred the new member, and specify their relationship. The member referrals list can potentially be used to give out reward points to members who refer many new members. For information about creating a referral bonus, see Example of Creating an Action-Based Bonus. NOTE: If members register through the Web and enter the members who refer them, then these referrals are also displayed in the Referrals list.
NOTE: Only individual members can be referred. The relationship is created between the primary contact of the new member and the contact/household/account of the primary member. These relationships can be updated only through the Contact/Account/Household screen. |
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