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Siebel Marketing Installation and Administration Guide > Installing and Administering Siebel Marketing > Updating Marketing Connection Settings > Setting Universal Time OptionThe time zone of the operating system on the Siebel Server computer can be set to any zone. However, the time must be synchronized with the database server. For example, if the time on the database server is 10:00 PM GMT, the Siebel Server computer would show a time of 2:00 PM (PST) or 4:00 PM (CST). To compensate for Siebel Servers and a database that are in different time zones, the Universal Time Option parameter is enabled to specify that server tasks are submitted in reference to a Universal Time. You must set this option to TRUE when deploying your Siebel application globally because global deployments typically have some Siebel Servers in a different time zone from the Siebel transactional database. If your implementation does not span time zones, this setting is optional. NOTE: If your Marketing Server requests do not run and remain in Queued status, then you might have a UTC issue. Please repeat each step in this task to verify your settings. To set the universal time option
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