Siebel Order Management Guide Addendum for Communications > Partner Asset-Based Ordering > Order Management with Standard Partner Commerce >

Processing an Order Checkout (Standard Partner Commerce)


When the user converts the shopping cart to an order, the Siebel application does the following:

  • Verifies that the user is logged in. If the user is not logged in, then the user must register and log in.
  • Verifies that a complete shipping address is available. If no shipping address is available, then the user must enter or select a shipping address.
  • Verifies that a payment method is selected. If no payment method is selected, then the user must select a payment method.
  • Computes taxes and shipping costs.
  • Presents an order summary. The user can edit the shipping and payment details in the order summary before submitting the order. For example, the user can assign service IDs to items.

This procedure uses the workflows described in Workflows That Process an Order Checkout.

You convert the shopping cart to an order when you check out the order.

To check out an order

  1. Navigate to the shopping cart.
  2. Verify that the shopping cart contains all the items that you want to purchase. Also verify that customizable items are configured correctly.
  3. Click Check Out.

    If the shopping cart contains items to be shipped, then the Shipping Information view appears for you to select the shipping address. If you did not set up a payment method, then the Payment Method view appears.

  4. In the Payment Method form, either enter a credit card and click Continue, or click Bill Me.
  5. If you select the Bill Me option, then enter a billing address.
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