Siebel Order Management Guide Addendum for Communications > Ambiguity Resolution >

Same Product Component Twice


The promotion has the same product component twice, which results in an ambiguity. The asset has one instance of the promotion component.

Sequence 1

 

Promotion Def

 

 

Prom1

 

 

|-> Prod1(1,1,1)

 

 

|-> Prod1(1,1,1)

 

 

 

 

 

Installed Assets

 

 

Asset Qty

 

 

-------- ----

 

 

Prod1 1

 

 

 

 

 

Results in an Ambiguity

 

Sequence 2

 

Promotion Def

 

 

Prom1

 

 

|-> Prod1(1,1,1)

 

 

|-> Prod1(1,2,2)

 

 

 

 

 

Installed Assets

Installed Assets

 

Asset Qty

Asset Qty

 

-------- ----

-------- ----

 

Prod1 1

Prod1 2

 

 

 

 

Results in an Ambiguity

No Ambiguity

Sequence 3

 

Promotion Def

 

 

Prom1

 

 

|-> Prod1(,,)

 

 

|-> Prod1(,,)

 

 

 

 

 

Installed Assets

 

 

Asset Qty

 

 

-------- ----

 

 

Prod1 1

 

 

 

 

 

Results in an Ambiguity

 

Sequence 4

 

Promotion Def

 

 

Prom1

 

 

|-> Prod1(,,)

 

 

|-> Prod1(1,1,1)

 

 

 

 

 

Installed Assets

Installed Assets

 

Asset Qty

Asset Qty

 

-------- ----

-------- ----

 

Prod1 1

Prod1 2

 

 

 

 

Results in an Ambiguity

No Ambiguity

Conclusion

If the Product quantity in the installed assets matches more than one Product cardinality (in the Promotion Def, that is, Asset QTY falls between MIN and MAX cardinalities of more than one Promotion Def), then treat it as ambiguous.

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