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Disabling Automatic Serialization


By default, Siebel Public Sector has automatic case serialization. However, you can disable this serialization and add Serial Number buttons to the user interface to allow users to manually serialize items as required.

This topic contains the following related information:

This task is a step in Roadmap for Administering Siebel Public Sector.

To disable automatic serialization on a business component

  1. Log in to Siebel Tools or Web Tools as an administrator and create a new workspace.
  2. Navigate to Object Explorer, then Business Component.
  3. Query for the appropriate business component.
  4. Navigate to Business Component, then Business Component User Prop.
  5. Query for the SerializationAutoGenerate user property.
  6. Change the value from Y to N.
  7. (Optional) If you want to replace automatic serialization with Serial Number buttons for the user, then you can perform the procedures now.

    Then, continue with the following step. For more information, see Adding Serial Number Buttons to the User Interface.

  8. Deliver the changes to the Integration Branch.
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