Siebel Search Administration Guide

What's New in This Release

Back to top

Overview of Siebel Search

About Siebel Search

About Siebel Search Operations

About Siebel Find Operations

Supported Features for Siebel Find and Siebel Search

Siebel Search Supported Search Engines

Siebel Search Architecture Overview

Using Siebel Search in Siebel Open UI

Back to top

Configuring Siebel Find

About Siebel Tools Configuration Tasks

About Siebel Tools Find Objects

Configuring Searchable Find Categories

Configuring Find Parameters for Computer Telephony Integration

Configuring Siebel Find for the Search Results View

Displaying System Fields in Find Results

Displaying the ID System Field in Find Results

Displaying the Created System Field in Find Results

Configuring Access Control for Find Operations

Integrating Siebel Search With Siebel Applications

Siebel Tools Find Object Reference

Find Object

Application Find Object

Find Field Object

Find View Object

Find Field Locale Object

Find Locale Object

Find Pick View Object

Back to top

Configuring Siebel Search for Third-Party Search Engines

Process of Configuring Siebel Search for Third-Party Search Engines

Configuring Siebel Search for Third-Party Search Engines

Defining Index Categories for Third-Party Search Engines

Configuring Indexing for Third-Party Search Engines

Configuring Incremental Indexing for Third-Party Search Engines

Back to top

Setting Up Siebel Search with Oracle Secure Enterprise Search

About Installing Siebel Search

Installing Oracle Secure Enterprise Search

Creating the Siebel Search Center Directory Structure on the Siebel Server

Creating the Siebel Search Center Directory on Windows

Creating the Siebel Search Center Directory on UNIX

Configuring EAI File Transport Folder Access for Siebel Search

Administering FTP Indexing

Enabling FTP Indexing

Configuring the FTP Server for FTP Indexing

Configuring the RSS Crawler for FTP Indexing

Creating Server Repeating Jobs for Incremental Indexing

Configuring Field Mapping Settings

Administering Siebel Server Component Groups

Administering Workflow Management Components

Enabling Search Security Web Service

Activating the Search Engine for Oracle Secure Enterprise Search

Configuring Search Engine Settings for Oracle Secure Enterprise Search

Configuring Oracle Secure Enterprise Search Engine for the Search Results View

Configuring the Default Search Definition

Clearing Attachments From the Shared Search UNC Location

Configuring User Authentication for Search Queries

Activating Search Run-Time Events

Siebel Search Web Services

Process of Setting Up the Business Component Source and Connector

Configuring the Siebel Business Component Connector

Activating the Siebel Identity Plugin Manager for Oracle Secure Enterprise Search

Verifying Oracle Secure Enterprise Search Federated Trusted Entities and Siebel Identity Plugin Manager

Deploying the Business Component Source

Verifying the Oracle Secure Enterprise Search Source for the Business Component Connector

Process of Setting Up the File System Source and Connector

Configuring the Siebel File System Connector

Deploying the File System Source

Verifying the Oracle Secure Enterprise Search Source for the File System Connector

Enabling Rich Text Format Processing for the External File System Connector

Verifying Indexing for the File System Connector

Process of Setting Up the Web Crawler Source and Connector

Creating an Oracle Secure Enterprise Search Source for the Web Crawler Connector

Creating a Source Group for the Web Crawler Connector

Verifying Oracle Secure Enterprise Search Indexing of the Web Crawler Source

Administering the Siebel Web Crawler Connector

Process of Setting Up the Database Source and Connector

Creating a Source for the Database Connector

Creating a Source Group for the Database Connector

Verifying Oracle Secure Enterprise Search Indexing of the Database Source

Configuring the Database Connector

Process of Setting Up the IMAP Email Source and Connector

Creating a Source for the IMAP EMail Connector

Creating a Source Group for the IMAP E-Mail Connector

Verifying Oracle Secure Enterprise Search Indexing of the IMAP E-Mail Source

Configuring the IMAP Email Connector

Process of Setting Up the Lotus Notes Source and Connector

Setting Up Identity Management for Lotus Notes

Creating a Source for the Lotus Notes Connector

Creating a Source Group for the Lotus Notes Connector

Verifying Oracle Secure Enterprise Search Indexing of the Lotus Notes Source

Configuring the Lotus Notes Connector

Administering Connectors for Oracle Secure Enterprise Search Integration

Updating Connector Settings

Deleting a Connector

Disconnecting from Oracle Secure Enterprise Search and Deactivating the Identity Manager

Oracle Secure Enterprise Search Changes Required for EAI to Support HTTPS

Back to top

Configuring Siebel Search for Oracle Secure Enterprise Search

About Siebel Tools Configuration Tasks

Configuring the Indexing Mode for Index Status Monitoring

Process of Configuring Access Control for Search Results

Configure sblvisibility Index Field Mappings

Configuring the Search Visibility Objects

Configuring Drill Down View Sequence for Search Results

Administering Searchable Fields

Administering Navigable Fields

Administering Field Weighting

Administering Query-Time Clustering Configuration

Configuring the Language LOV for Siebel Search Preferences

Back to top

Configuring Index Mappings for Oracle Secure Enterprise Search

About Searchable Objects

Defining Index Elements

Defining Index Attributes

Creating Search Run-Time Events for Custom Search Objects

Configuring the Business Service User Property in ContentService When Indexing Business Component Pairs

Back to top

Administering Siebel Search Index Settings for Oracle Secure Enterprise Search

About Search Indexes

Creating a New Index Definition

Creating a New Index Definition

Configuring the Search Definition on the Siebel Web Client

Configuring the Search Definition on the Siebel Developer Web Client

Creating a Logical Collection

Filtering the Index Record-Set

Creating Searchable Business Component Fields

About Indexing Search Objects

Indexing Search Objects

Refreshing the Index

Enabling Incremental Indexing

Administering Asynchronous Indexing and Index Status Monitoring

Monitoring Index Status

Administering Batch Processing Status for FTP Indexing

Checking Batch Status for FTP Index

Back to top

Setting Up Oracle Secure Enterprise Search for Siebel Remote

About Installing Search for the Siebel Remote Client

Creating the Siebel Search Center Directory Structure on the Siebel Remote Client

Installing Oracle Secure Enterprise Search for Siebel Remote

Starting the DSM Listener

Configuring Search Field Mapping Settings for Siebel Remote

Adding the Siebel Mobile Search Administration Screen for Siebel Remote

Verifying the Business Component Search Connector Settings for Siebel Remote

Activating Search for Siebel Remote

Configuring Search Engine Settings for Siebel Remote

Process of Setting Up the Index Definition for the Siebel Remote Client

Configuring the Search Definition for Siebel Remote

Configuring the Application Configuration File

Activating Search Run-Time Events for Siebel Remote

Synchronizing Siebel Search for Siebel Remote

Search Functionality Supported for Siebel Remote

Back to top

Preconfigured Search Objects for Oracle Secure Enterprise Search

Call Center Searchable Objects

Self Service Searchable Objects

Sales Searchable Objects

Service Searchable Objects

Application and Search Definition Mappings

Back to top

Filter Search Specifications Syntax for Oracle Secure Enterprise Search

Filter Search Specification Syntax

Precedence

Comparison Operators

Logical Operators

Pattern Matching with LIKE and NOT LIKE

Functions in Calculation Expressions

Filter Search Specification Examples

Back to top

API Examples for Oracle Secure Enterprise Search

Search inputArgs Example

Search outputArgs Example

Feed File Example

Index inputArgs Example

Back to top