Siebel Self Service Administration Guide > Setting Up Siebel Self Service > Process of Adding the Application Object Manager Components for Siebel Self Service >
Editing the new_comp_sia.dat File
You edit the new_comp_sia.dat file to define the Self Service Object Manager (LANG) component, where LANG is an installed language. You can edit this file and then run the new_compdef_sia script on additional Siebel Servers, as necessary. NOTE: For any additional languages that you support for this application, repeat the following task (but change the content that you specify in Step 6) and repeat the task in Running the new_compdef_sia Script.
This task is a step in Process of Adding the Application Object Manager Components for Siebel Self Service. To edit the new_comp_sia.dat file
- Stop the Siebel Server.
- On the Siebel Server computer, navigate to SIEBSRVR_HOME/bin/lang.
In this directory, SIEBSRVR_HOME is the Siebel Server installation location, and lang is the three-letter code for the language for which you edit the new_comp_sia.dat file. (Use the backslash for Microsoft Windows; use the forward slash for UNIX or Linux.)
- Back up the existing file new_comp_sia.dat.
- Using an appropriate text editor, such as Notepad on Microsoft Windows, open the new_comp_sia.dat file.
NOTE: When you edit new_comp_sia.dat, do not enter any special characters, such as tabs.
- If the file does not contain a section for the Siebel Call Center component group, then add the following information in the component group section of the file:
- As needed, append an entry for the CallCenter component group, defined as follows:
[Component Group] CallCenter = Siebel Call Center
- As needed, create a section for the CallCenter component group, defined as follows:
[CallCenter] FullName = Siebel Call Center Description = Siebel Call Center Components CreateDisabled = TRUE
- Add the following information in the component section of the file:
- Add a new entry for the Self Service Object Manager component in the existing components section, defined as follows:
[Components] SServiceObjMgr_enu = Self Service Object Manager (ENU)
In this example, you add the required definitions for U.S. English (ENU) in the new_comp_sia.dat file located in SIEBSRVR_HOME /bin/ENU . Substitute other language codes as needed for your specific task. For example, you can add the required definitions for French (FRA).
- Add a new section for the Self Service Object Manager component, defined as follows:
[SServiceObjMgr_enu] FullName = Self Service Object Manager (ENU) Alias = SServiceObjMgr_ENU Alias = PSSServiceObjMgr_ENU Description = Siebel Self Service Object Manager CompGrp = CallCenter CompType = AppObjMgr FixedParam: DataSource = ServerDataSrc FixedParam: Lang = ENU Param: LocaleCode = ENU Param: MaxTasks = 20 FixedParam: ConfigFile = sservice.cfg FixedParam: NamedDataSource = ServerDataSrc,GatewayDataSrc,DataMart Param: CFGApplicationName = Siebel Service Portal Param: CFGApplicationTitle = Siebel Service Portal Param: CFGApplicationSplashText = Siebel Service Portal Param: SearchDefName = SelfService Definition Param: ProxyEmployee = PROXYE Param: LoginDomain = EXTERNAL Param: AllowAnonUsers = TRUE Param: EnableCDA = FALSE Param: EnableEmailClientAutomation = FALSE Param: ListRowStyle = Siebel List Param: LoginView = Login View (SelfService) Param: SystemSWFName = dCCHtmlType.swf Param: UserAgentFile = ua.ini Param: AllowAnonUsers = TRUE Param: AppletSelectStyle = Applet Select
NOTE: The information that you specify includes several required parameter settings for the component. You can use Siebel Server Manager to configure several of the parameter settings later, for example, to tune application performance.
- Save the new_comp_sia.dat file.
Next, run the new_compdef_sia script. For more information, see Running the new_compdef_sia Script.
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