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Siebel CTI Administration Guide > Configuring Events and Commands > Event HandlersThis topic describes event handlers. It contains the following information: Communications events from the communications system are directly passed to Siebel Communications Server, in particular the Communications Session Manager, for further processing. NOTE: Each event log specified in a single event response must be unique. (Event logs can be specified in the All Event Handlers view, but they are actually associated with the event response that is associated with the event handler.) For more information, see Event Responses. Event Handler Process OverviewCommunications events involve the following phases of activity:
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