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Requirements for Installing Siebel Tools


Review the requirements in this topic before installing Siebel Tools, as described in Installing Siebel Tools.

  • Your Siebel Tools platform must meet the requirements defined in the Certifications tab on My Oracle Support.
  • You must have all of the third-party software required for your implementation installed, including the database connectivity software for your chosen RDBMS. See the Certifications tab on My Oracle Support.
  • You must have installed and configured the Siebel Enterprise Server software, as described in Installing Siebel Business Applications Server Modules and Configuring Siebel Business Applications Server Modules.
  • You must have created the Siebel database and installed the Siebel schema and seed data, as described in Configuring the RDBMS and Installing the Siebel Database on the RDBMS. This database stores the Siebel Tools project repositories.

    A local database can also be initialized for each developer user, as applicable. For more information, see Configuring Siebel Business Applications and Using Siebel Tools. Alternatively, you can install the local database with Siebel Tools. For more information, see Installing and Using Oracle Database XE for the Local or Sample Database.

    NOTE:  Siebel Tools can also access demonstration data in the sample database, which you can install with the Siebel Mobile Web Client. For more information, see Installing and Using Oracle Database XE for the Local or Sample Database.

  • The sort order for the Siebel database for development environments must be set to binary. If it is set otherwise, then you cannot compile or merge repositories.
  • In the current release, Oracle Database XE is used for the local database. For information about the requirements for using Oracle Database XE and for installing the local database for Siebel Tools, see Installing and Using Oracle Database XE for the Local or Sample Database.
  • Antivirus software, firewalls, and other security software can interfere with installation and operation of software if they are not properly configured. In some cases, you might need to disable antivirus software while installing Siebel CRM software, including Oracle Database XE and the local database for Siebel Tools on Microsoft Windows. It is also recommended to exclude certain types of files from virus scanning. In addition, you might need to disable the Windows feature User Account Control while installing Siebel CRM software.
  • Administrative rights are required for installation or uninstallation of Siebel Tools. For information about setting administration rights, consult the operating system manuals for the version of Microsoft Windows on which you are installing the Siebel Web Client software.
  • Before performing a migration installation of Siebel Tools in a deployment with multiple languages, you must make sure that the current language mode for Siebel Tools corresponds to the primary language of the Siebel database.

    CAUTION:  If the current language mode for Siebel Tools, before the migration installation, was not the same as the primary language, then failures will occur during the execution of Incremental Repository Merge after the migration installation. For more information about setting the language mode, see Using Siebel Tools. For more information about running Incremental Repository Merge, see Siebel Database Upgrade Guide.

  • Additional requirements apply for migration installations of the current release. For more information, see Additional Tasks for Migration Installations.
Related Topics

Additional Tasks for Migration Installations

Installing Siebel Tools

Installing and Using Oracle Database XE for the Local or Sample Database

Uninstalling Siebel Web Clients or Siebel Tools

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