Siebel Installation Guide for UNIX


What's New in This Release


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Overview of Installing Siebel Business Applications

Installation-Related Changes for Siebel Innovation Pack 2017

Before You Install Siebel Business Applications

Overview of Siebel Business Applications Server Architecture

Roadmap for Installing and Configuring Siebel Business Applications for a New Deployment

Roadmap for Installing Siebel Business Applications in a Migration Installation Case (Existing Installation)

Roadmap for Installing and Configuring Siebel Business Applications in an Upgrade Case (Existing Database)


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Installing Siebel Business Applications Server Modules

About Installation Tasks for Siebel Business Applications

Installing Siebel Business Applications

Installing Siebel Business Applications in a New Installation

Installing Siebel Business Applications in a Migration Installation

Installing Siebel Business Applications in Unattended Mode

Additional Tasks for Migration Installations


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Configuring Siebel Business Applications Server Modules

About Configuring Siebel Business Applications

Running the Siebel Management Console

Starting the Siebel Management Console

Overview of Siebel Management Console

Supported Activities in Siebel Management Console

Installing the Siebel Database

Configuring the Siebel Gateway and Security

Configuring the Siebel Gateway

Configuring a Security Profile

Configuring the Siebel Enterprise

Creating a Siebel Enterprise Profile

Deploying the Siebel Enterprise

Configuring the Siebel Server

Creating a Siebel Server Profile

Deploying the Siebel Server

Configuring the Siebel Application Interface

Creating a Siebel Application Interface Profile

Deploying the Siebel Application Interface

Configuring the Siebel Enterprise Cache

Creating a Siebel Enterprise Cache Server Profile

Deploying the Siebel Enterprise Cache Server

Creating a Siebel Enterprise Cache Client Profile

Configuring the Siebel Constraint Engine

Creating a Siebel Constraint Engine Profile

Deploying the Siebel Constraint Engine

Configuring the Siebel Migration Application

Creating a Siebel Migration Profile

Deploying the Siebel Migration Application


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Installing the Siebel Database on the RDBMS

About Installing the Siebel Database

About Installing a Database

About Adding a Language to an Existing Database

About Database Updates for the Current Release

Creating Table Owner and Administrator Accounts

Running the grantusr.sql Script on an Oracle Database

Running the grantusr.sql Script on IBM DB2

Installing the Stored Procedures and User-Defined Functions on IBM DB2

Starting the Siebel Database Configuration Wizard

Installing the Siebel Database

Activating License Keys

Setting Up Your Environment to Support Global Time Zone

Populating the Siebel File System

Importing a Siebel Repository Manually into the Siebel Database


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Additional Postinstallation and Configuration Tasks

Starting the Siebel Gateway

Configuring the Siebel Gateway for Automatic Start

Configuring the Siebel Gateway for Automatic Start on AIX

Configuring the Siebel Gateway for Automatic Start on HP-UX

Configuring the Siebel Gateway for Automatic Start on Linux or Oracle Solaris

Configuring the Siebel Server for Automatic Start

Configuring the Siebel Server for Automatic Start on AIX

Configuring the Siebel Server for Automatic Start on HP-UX, Linux, or Oracle Solaris

Managing Environment Variables

Preparing to Run Siebel Server Components

Enabling and Disabling Server Component Groups

Enabling and Disabling Language-Specific Application Object Managers and Adding Languages

Synchronizing Batch Components

Migrating Siebel Enterprise Server and Siebel Server Parameter Settings

Performing Additional Tasks to Configure Siebel Servers

Updating the CRC Checksum Setting

About Installing Additional Siebel Servers for an Existing Siebel Enterprise

Installing and Deploying Siebel Business Applications with Multiple Languages

About Language Deployment and the Siebel Network Image

About Language Deployment and Migration Installations

About Language Deployment on Siebel Server and Siebel Application Interface

About Language Deployment Tasks Using the Database Configuration Wizard

About Language Deployment for Unshipped Languages

Limitations for Installing Additional Languages

Scenarios for Installing and Deploying Multiple Languages

Installing and Deploying All Required Languages Once

Installing All Required Languages but Deploying Some Languages Later

Installing and Deploying Additional Languages

Importing Locale-Specific Data into the Siebel Repository

Configuring Support for CalDAV or CardDAV Publishing


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Installing Siebel Web Clients and Siebel Tools

About Installing the Siebel Web Client or Siebel Tools

Installing the Siebel Web Client

Installing the Siebel Web Client as a New Installation

Installing the Siebel Web Client as a Migration Installation

Installing Siebel Tools

Installing Siebel Tools as a New Installation

Installing Siebel Tools as a Migration Installation

Installing and Using Oracle Database XE for the Local or Sample Database

Installing Siebel Web Clients and Siebel Tools in Unattended Mode

About the Workspaces Feature in Siebel Tools and the Siebel Runtime Repository

Installing Desktop Integration Siebel Agent on Client Computers

Installing Outlook to Siebel Drag and Drop on Client Computers

Siebel Client Deployment Requirements When Using Firewalls or Proxy Servers

Configuring Siebel Business Applications for Pop-Up Blocker Compatibility

Logging in to Your Siebel Application

Before Logging in to Your Siebel Application

Logging in Using the Siebel Developer Web Client

Logging in Using the Siebel Mobile Web Client

Logging in Using the Siebel Web Client

Siebel Web Client Shortcuts and Startup Options

Siebel Web Client Shortcuts

Siebel Web Client Startup Options

Creating Custom Siebel Application Shortcuts


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Verifying and Troubleshooting Your Installation

Verifying Installation for Siebel Business Applications

Troubleshooting Installation and Configuration for Siebel Business Applications

Stopping and Starting the Application Container

Verifying the ODBC Data Source

Troubleshooting the ODBC Data Source Connection

Verifying Installation for the Siebel Database

Troubleshooting Installation for the Siebel Database

Verifying Installation for Siebel Tools

Verifying Installation for the Siebel Web Client

Verifying Installation for Oracle Database XE

Verifying Network Connectivity for the Siebel Server Computer

Verifying Network Connectivity for Mobile Users

Configuring the Siebel Mobile Web Client When Neither Siebel VB nor Siebel eScript Is Licensed


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Uninstalling Siebel Business Applications

About Uninstalling Siebel Business Applications

Uninstallation Options for Siebel Modules

Requirements for Uninstalling Siebel Business Applications

Limitations for Uninstalling Siebel Business Applications

Process of Removing Configuration Data

Removing the Siebel Application Interface Configuration

Removing the Siebel Server Configuration

Removing the Siebel Enterprise

Removing the Siebel Gateway

Uninstalling Siebel Enterprise Server or Siebel Application Interface

Uninstalling the Siebel Enterprise Server

Rolling Back the Siebel Enterprise Server

Uninstalling the Siebel Application Interface

Rolling Back the Siebel Application Interface

Uninstalling Siebel Web Clients or Siebel Tools

Uninstalling the Siebel Web Client

Rolling Back the Siebel Web Client

Uninstalling Siebel Tools

Rolling Back Siebel Tools

Uninstalling Oracle Database XE

About Uninstalling Earlier Versions of Siebel Business Applications


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Requirements for Installing and Configuring Siebel Business Applications

About Installing Siebel Business Applications

About Documented Requirements

About Siebel CRM Releases

About Installing in Upgrade Environments

About Language Installation

Planning Your Siebel Deployment

Preparing the Hardware and Planning Topologies

Planning Disk Space and Configuration Requirements

Planning RDBMS Installation and Configuration

Managing Temporary Disk Space Required by Siebel Installers and Wizards

About The Language in Which Siebel Installers and Wizards Run

Planning to Install Multiple Instances of Siebel Business Applications

Specifying the Locale for Siebel Business Applications

Specifying the Locale for Your UNIX Operating System

Setting Permissions and Ownership

Installing Siebel Business Applications from a Remote Server Computer

Restrictions on Host Names for Siebel Gateway and Siebel Server

Restrictions on Names for Siebel Enterprise and Siebel Server

File and Directory Naming Conventions

Creating the Siebel File System

Creating the Siebel Service Owner Account

Installation and Configuration Methods by Deployment Type

Requirements for Installing and Configuring Siebel Enterprise Server Components

General Requirements for Installing and Configuring Siebel Enterprise Server Components

Requirements for Siebel Gateway Authentication

Requirements Specific to UNIX or Linux Operating Systems

Requirements for Installing and Configuring the Siebel Gateway

Requirements for Installing and Configuring the Siebel Server

Requirements for Installing the Siebel EAI Connector

Requirements for Installing and Configuring the Siebel Application Interface

About the Siebel Application Interface

Planning the Siebel Application Interface Topology

General Requirements for Installing and Configuring the Siebel Application Interface

Requirements for User Permissions for the Siebel Application Interface

Requirements for Configuring Anonymous Users for the Siebel Application Interface

Requirements for Installing and Configuring the Siebel Database

Requirements for Installing Siebel Web Clients

Requirements for Installing Siebel Tools


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Configuring the RDBMS

Overview of Database Configuration

Configuring an Oracle Database for Siebel Business Applications

Guidelines for Selecting a Language for Oracle Database

Guidelines for Configuring Settings in the init.ora File

Guidelines for Sizing Redo Logs for an Oracle Database

Guidelines for Creating Oracle Database Tablespaces

Guidelines for Sizing the Oracle Database

Guidelines for Creating Temporary Oracle Database Tablespaces

Guidelines for Overriding Oracle Database Default Tablespaces for Database Objects

Guidelines for Creating Oracle Database Objects

Guidelines for Ongoing Oracle Database Administration

Guidelines for Using Real Application Clusters for an Oracle Database

Guidelines for Installing the Siebel Database in a Pluggable Database

Configuring an IBM DB2 Database for Siebel Business Applications

Guidelines for Setting IBM DB2 Database Manager Configuration Parameters

Guidelines for Selecting a Language for IBM DB2

Guidelines for Creating the IBM DB2 Database

Guidelines for Setting IBM DB2 Configuration Parameters

Guidelines for Setting Up IBM DB2 Buffer Pools

Guidelines for Creating IBM DB2 Tablespaces

Guidelines for Overriding IBM DB2 Default Tablespaces for Database Objects

Guidelines for Preventing IBM DB2 from Running Out of ODBC Statement Handles

Guidelines for Increasing the Number of IBM DB2 User Processes Under AIX

Guidelines for Determining IBM DB2 Log Space

Guidelines for Creating IBM DB2 Database Objects

Guidelines for Managing IBM DB2 Fragmentation

Configuring Siebel Server Connectivity to the Siebel Database


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Creating the Siebel Installation Image on the Network

About the Siebel Network Image

Obtaining Siebel Installation Media Files

Siebel Installation Media Contents

Preparing to Create a Siebel Installation Image

Determining the Locations for the Siebel Media Files and the Siebel Image

Requirements for the Siebel Image Directories

Cross-Platform Issues When Creating Siebel Image Directories

Requirements for Running Siebel Image Creator

Creating a Siebel Installation Image

Troubleshooting Siebel Image Creation


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Siebel Deployment Planning Worksheet

About the Deployment Planning Worksheet

Team Lead Summary

Siebel Enterprise Server Names and Installation Directories

Siebel Accounts, Host Names, and Static IP Addresses

Cluster Deployment Data

Ports and RDBMS Details Data

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Siebel Installation Guide for UNIX Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Legal Notices.