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Siebel Installation Guide for Microsoft Windows > Installing Siebel Web Clients and Siebel Tools > Installing Outlook to Siebel Drag and Drop on Client ComputersThis topic provides information about installing an addin for Microsoft Outlook on user computers that enables users to drag and drop email messages or email attachments into Siebel Business Applications. In Siebel Innovation Pack 2017, customers can install the addin Outlook to Siebel Drag and Drop on user computers for use with employee applications. Installing this software enables a user to drag one or more email messages or email attachments from a Microsoft Outlook client and drop it onto a Siebel attachment applet. Each item is saved in an attachment record in the Siebel File System. You can then open this attachment like any other similar type of attachment that you have added to Siebel Business Applications. Outlook to Siebel Drag and Drop is sometimes abbreviated as SODD. For more information about installing and deploying Outlook to Siebel Drag and Drop, see Desktop Integration Siebel Agent Guide. See also 2117212.1 (Article ID) on My Oracle Support. NOTE: Future Siebel Patchset releases for Siebel Innovation Pack 2017 might include an updated version of the Outlook to Siebel Drag and Drop addin. If a new version of the addin is distributed in a patchset release, then the new version will be described in the Siebel Patchset Installation Guide for Siebel CRM, 1614310.1 (Article ID) on My Oracle Support. Outlook to Siebel Drag and Drop supports the following use cases:
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