Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > Overview of Siebel Field Service Integration to Oracle Real-Time Scheduler >
Benefits of Using This Integration
The Oracle Fusion Middleware architecture supports the data flows described in Figure 2 and Figure 3, and integrates Siebel CRM and Oracle Real-Time Scheduler. This integration makes Oracle Real-Time Scheduler Web services available as Oracle Fusion Middleware composites. The Siebel application uses these composites to call Oracle Real-Time Scheduler. This integration provides the following benefits:
- Seamless integration between Siebel CRM and Oracle Real-Time Scheduler Scheduler
- Loose coupling between components
- High availability and scalability of the Siebel application
- High error resilience and advanced fault handling mechanisms
- Monitoring services
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