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Siebel Field Service Integration to Oracle Real-Time Scheduler Implementation Guide > How the Connector Synchronizes Activity and Related Data from Siebel CRM to Oracle Real-Time Scheduler > Overview of How the Connector Synchronizes a Status from Siebel CRM to Oracle Real-Time SchedulerThe field technician can send the following updates to Oracle Real-Time Scheduler:
Siebel CRM sends all status updates that relate to a shift, break, POU, or activity to Oracle Real-Time Scheduler through a single composite. Siebel Field Service Integration to Oracle Real-Time Scheduler uses separate Business Process Execution Language (BPEL) processes within the composite to synchronize a shift, break, POU, or activity. For more information, see Integration Services. |
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