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Supported Upgrade Paths for Siebel Innovation Pack 2017


Table 3 lists supported upgrade paths for Siebel Innovation Pack 2017 (Siebel CRM version 17.0) on the IBM DB2 for z/OS database platform. The repository for the current release is SIA in all cases.

Siebel Repository now consists of a Runtime Repository as part of Siebel Innovation Pack 2017. This repository contains the compiled repository definition. This updated repository is available for all of the supported Siebel languages. Siebel clients and servers now read the compiled definition from the runtime repository stored in the database. The Runtime Repository is required for either of the following upgrade tasks summarized in this topic.

  • If you run incremental repository merge for an existing Siebel database.
  • If you perform a full database upgrade for an existing Siebel database.

You also require the Siebel Runtime Repository to run Siebel Business Applications after you install a new Siebel database for Siebel CRM version 17.0. For more information, see the Siebel Installation Guide for the operating system you are using.

Table 3. Supported Upgrade Paths for Siebel Innovation Pack 2017 on IBM DB2 for z/OS
Current Version
Upgrade Version
Upgrade Approach
Upgrade Tasks

Siebel 7.5.3 (SEA repository or SIA repository) and Siebel 7.7.2 (SEA repository or SIA repository)

Siebel CRM version 17.0

  • New installation of Siebel Innovation Pack 2017 (version 17.0) for upgrade.
  • Full database upgrade.
  • Two-step repository upgrade.

You must perform a two-step repository upgrade:

  1. Upgrade Siebel CRM version 7.5.3 and Siebel CRM version 7.7.2 (SEA repository or SIA repository) to Siebel CRM version 8.1.1 (SEA repository or SIA repository).
  2. Upgrade Siebel CRM version 8.1.1 (SEA repository or SIA repository) to Siebel Innovation Pack 2017 or later.

NOTE:  Use incremental repository merge for upgrades from Siebel CRM version 8.1.1 (SIA repository).

Siebel 7.8.2 (SIA repository and SEA repository)

Siebel 8.0 (SIA repository and SEA repository)

Siebel 8.1.1.0 through 8.1.1.7 (SEA repository)

Siebel CRM version 17.0

  • New installation of Siebel Innovation Pack 2017 (version 17.0) for upgrade.
  • Full database upgrade.
  • Single-step upgrade.
  • Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade is required.
  • You can directly upgrade to Siebel Innovation Pack 2017. It is a single-step upgrade and post-upgrade process.
  • The New Customer repository, generated through a three-way repository merge, contains all the content from the Siebel Innovation Pack 2017. For more information on repository merge, see Performing the Siebel Repository Merge.

Siebel 8.1.1.0 through 8.1.1.14 (SIA repository)

Siebel CRM version 17.0

  • Migration installation of Siebel Innovation Pack 2017 (version 17.0).
  • Incremental repository merge.
  • Run the Siebel Innovation Pack 2017 (version 17.0) installer to install Siebel Innovation Pack 2017 (version 17.0) binaries.
  • Use incremental repository merge to bring the repository to version 17.0 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

    For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 8.2 (SIA repository)

Siebel CRM version 8.2.1 (SIA repository)

Siebel CRM version 17.0

  • New installation of Siebel Innovation Pack 2017 (version 17.0) for upgrade.
  • Full database upgrade.
  • Single-step repository upgrade.
  • Install the Siebel Innovation Pack 2017 (version 17.0) binary files.
  • Perform a full database upgrade. A Development environment upgrade and a Production environment upgrade are required.
  • Upgrade directly to Siebel CRM version 17.0. It is a single-step repository upgrade and postupgrade process.
  • The New Customer Repository generated through a three-way repository merge contains all of the innovation pack content of Siebel CRM version 17.0.
  • For more information about repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 8.2.2.0 through version 8.2.2.14 (SIA repository)

Siebel CRM version 17.0

  • Migration installation of Siebel Innovation Pack 2017 (version 17.0).
  • Incremental repository merge.
  • Install the Siebel Innovation Pack 2017 (version 17.0) binary files.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2017 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

  • For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 15.0 through 15.4

Siebel CRM version 17.0

  • Migration Installation of Siebel Innovation Pack 2017 (version 17.0).
  • Incremental repository merge.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2017 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

    For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 15.5 and later patchsets

Siebel CRM version 17.0

  • Migration Installation of Siebel Innovation Pack 2017 (version 17.0).
  • Incremental repository merge.
  • Install the Siebel Innovation Pack 2017 (version 17.0) binary files.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2017 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

  • For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.

Siebel CRM version 16.0 and later patchsets of version 16.0

Siebel CRM version 17.0

  • Migration Installation of Siebel Innovation Pack 2017 (version 17.0).
  • Incremental repository merge.
  • Install the Siebel Innovation Pack 2017 (version 17.0) binary files.
  • Use incremental repository merge to bring the repository to Siebel Innovation Pack 2017 or later.

    NOTE:  This step is mandatory to be able to run Siebel Business Applications in the current release.

  • For more information on incremental repository merge, see Performing the Siebel Incremental Repository Merge.
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