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Siebel Email Administration Guide > Managing Workflows for Siebel Email Response > Preconfigured Workflow Processes for Siebel Email ResponseSiebel Business Applications provide the following two types of workflow processes with Siebel Email Response:
Message processing and user interface workflows can call subprocesses to accomplish subtasks. You can use Siebel Business Process Designer to customize preconfigured workflows or design new ones. CAUTION: If you use scripts to customize Siebel Email Response workflows, then do not attach any scripts to the BusComp_WriteRecord event. The script might execute more than once because a single process can write to a record multiple times. For information about scripting, see Siebel Tools Online Help. Siebel Email Response uses business services in its workflow processes. For information about Siebel Email Response business services, methods, and input arguments, see Business Service Methods for Siebel Email Response. |
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