The following topics describe how to service field-replaceable units (FRUs) for the Oracle Database Appliance. You must power down the system and disconnect the AC power cords from the server before servicing any of these components.
Only Oracle authorized service personnel should service FRU components.
This section describes how to service server node FRUs for Oracle Database Appliance X6-2 series. If you have Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, or Oracle Database Appliance X5-2, go to Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service. If you have Oracle Database Appliance Version 1, go to Servicing Oracle Database Appliance Version 1 FRUs.
Only Oracle authorized service personnel should service FRU components.
Note:
Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Oracle Server X6-2 and Oracle Server X6-2L (including Storage Server X6-2 Extreme Flash version) documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.Oracle Database Appliance X6-2S/X6-2M | Oracle Database Appliance X6-2L | Oracle Database Appliance X6-2-HA |
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Servicing the Oracle PCIe NVMe Switch Card (FRU)
Note - For this product, the NVMe Switch Card is located in Slot 2. |
Servicing the Oracle PCIe NVMe Switch Card (FRU)
Note - For this product, the NVMe Switch Cards are located in Slots 2, 5 and 6. |
This product does not have a PCIe NVMe Switch Card. |
Installing the Rear Storage Drive Backplane (FRU)
Note - For this product, there is a single SAS cable that connects directly from the PCIe HBA in slot 3 to the rear storage drive backplane. It does not route through the chassis mid-wall. |
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This product does not include a slot for a DVD drive. |
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Replace the Internal SAS HBA Cables
Note - For this product, there is a single SAS cable that connects directly from the PCIe HBA in slot 3 to the rear storage drive backplane. It does not route through the chassis mid-wall. |
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Servicing the NVMe Cables (FRU)
Note - The NVMe Switch Card is located in PCIe slot 2 for this product. |
Servicing the NVMe Cables (FRU)
Note - The NVMe Switch Cards are located in PCIe slots 2, 5 and 6 for this product. |
This product does not have NVMe devices. |
For this product, cabling for Front Indicator Modules and the disk backplanes are included as part of the FRU servicing procedure for those components listed earlier in this table. |
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This section describes servicing the internal Oracle Storage 12 Gb/s SAS PCIe RAID HBA in an Oracle Database Appliance X6-2L system.
Caution:
Ensure that all power is removed from the server before removing or installing PCIe cards. You must disconnect all power cables from the system before performing these procedures.Refer to Preparing Oracle Database Appliance X6-2 Series for Service for additional details.
The HBA super capacitor is secured to the air baffle by a recloseable fastener, which allows it to be easily removed and replaced.
The super capacitor cable is routed along the left side of the chassis (when facing the front of the system).
Install the super capacitor cable along the left side of the chassis (when facing the front of the system). Thread the cable connector through the hole on the bottom of the air baffle to where the super capacitor will be installed. Check to ensure it does not interfere with the air baffle when it closes.
Note:
PCIe slot 3 is the reserved slot for the Oracle Storage 12 Gb/s SAS PCIe RAID HBA card.You can use the Oracle ILOM web interface or the command-line interface (CLI) to manually clear faults. For information on how to use the Oracle ILOM web interface or the CLI to clear server faults, refer to the Oracle Integrated Lights Out Manager (ILOM) 3.2 Documentation Library at http://www.oracle.com/goto/ilom/docs.
These instructions describe replacing the factory installed Oracle Storage 12 Gb/s SAS PCIe RAID HBA in an Oracle Database Appliance X6-2L system.
Caution:
The system supplies power to the cables even when the server is powered off. To avoid personal injury or damage to the server, you must disconnect power cords before servicing the cables.Refer to Preparing Oracle Database Appliance X6-2 Series for Service for additional details.
This section describes how to service server node FRUs for Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, or Oracle Database Appliance X5-2. If you have Oracle Database Appliance X6-2 series, go to Servicing Oracle Database Appliance X6-2 Series FRUs. If you have Oracle Database Appliance Version 1, go to Servicing Oracle Database Appliance Version 1 FRUs.
Only Oracle authorized service personnel should service FRU components.
Note:
Most of the links in the following table take you to instructions outside of the Oracle Database Appliance library to the Sun Server X3-2, Sun Server X4-2, and Oracle Server X5-2 documentation libraries. Use your browser's Back button to return to the Oracle Database Appliance library.Oracle Database Appliance X3-2 | Oracle Database Appliance X4-2 | Oracle Database Appliance X5-2 |
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An optional DVD drive for this system is considered a CRU. See Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs.
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An optional DVD drive for this system is considered a CRU. See Servicing Oracle Database Appliance X3-2/X4-2/X5-2 CRUs.
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This section describes how to manage system faults when servicing Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, Oracle Database Appliance X5-2 or Oracle Database Appliance X6-2 series. If you have Oracle Database Appliance Version 1, go to Servicing Oracle Database Appliance Version 1 FRUs.
Typically, when a faulty component is replaced and the server is returned to service, the fault state of the component in Oracle ILOM is automatically cleared and the component Service Required indicator will turn off. This is the default behavior for all components that have an embedded FRU serial number in the component firmware.
For replaced components that do not have an embedded FRU serial number, or do not automatically clear their fault state after the component has been repaired and the server is returned to service, you can use Oracle ILOM command line interface to manually clear the fault state. Use the following syntax:
set /path_to_target clear_fault_action=true
Where path_to_target is the path to the component (such as a DIMM) that had the fault.
In addition, the Fault Management shell can also be used. Use of the Fault Management shell is reserved for Oracle Service. For more information on component fault management:
For systems with Oracle ILOM 3.1, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.
For systems with Oracle ILOM 3.2, see Using fmadm to Administer Active Hardware Faults in the Oracle Integrated Lights Out Manager Documentation Library.
This section describes how to service server node FRUs for Oracle Database Appliance Version 1. If you have Oracle Database Appliance X6-2 series, go to Servicing Oracle Database Appliance X6-2 Series FRUs. If you have Oracle Database Appliance X3-2, Oracle Database Appliance X4-2, or Oracle Database Appliance X5-2, go to Servicing Oracle Database Appliance X3-2/X4-2/X5-2 FRUs.
Note:
Only Oracle authorized service personnel should service FRU components.