View Statement

The Card Statement feature enables customers to view details of all purchases, payments and any other debits and credits made to their credit card accounts. Customers can select any card of which to view the statement. All transactions initiated on the card are displayed in chronological order of spending, with the latest transactions displayed first. Only primary cards are available for selection. On selecting a primary card, if any Add-On cards are linked to it, the transactions initiated on the Add-On card are also listed.

In addition to being able to select a specific card of which to view the statement details, customers can also filter transactions based on billed or unbilled transactions. On selecting the option ‘billed’ the customer can select the billing month to view the statement of that month.

By subscribing to e-statements, the user receives statements on his registered email address.

The application allows the customer to unsubscribe from the e-statement facility. Once an unsubscribe request is made, the customer will stop receiving e-statements on his email address.

The Download Pre-generated option, allows the customer to view, download and print the pre-generated e-statements by selecting the desired period.

How to reach here:

Dashboard > Toggle menu > Credit Cards > View Statement
OR
Dashboard > My Account Widget > Credit Cards > More Options > View Statement

View Statement

To view the account statement:

1. From the Credit Card Number list, select the appropriate credit card account for which statement to be generated.
2. Click the View Statement tab to view the card transactions.
3. From the View Option list, select the appropriate transaction type option.
   If Billed Transactions is selected;
1. From the Month list, select the appropriate month to further filter the billed transactions. Based on the Month, the credit card statement appears.

Field Description

 

Field Name	Description
Card Number	The customer can select the card for which to download the statement. The cards are available for selection in a drop-down and are displayed in masked format along with the account nickname. For more information on Account Nickname, click here.
Filter/ Options
View Options	Filters to view the transaction type. The options are: Billed Unbilled
Month	The customer is required to select a month so as to be able to view the billed transactions of that month. This field appears if you select the Billed Transactions option from the Transaction Type list.
Result
Total Amount Due	Total amount due on credit card. This field is only applicable if the user is viewing the ‘Billed’ transactions.
Total Credit	Total sanctioned limit for credit purchases. This field is only applicable if the user is viewing the ‘Billed’ transactions.
Due Date	The date before which either minimum due or full payment is to be made. This field is only applicable if the user is viewing the ‘Billed’ transactions.
Date	Date on which the transaction took place.
Description	Displays the name of the credit card associated with the transaction along with the description of the transaction done.
Amount	Transaction amount along with the debit or credit indicator.

4. Click Download Statement to download the statement in .pdf format.

E-statements

To subscribe / unsubscribe to e-statements:

1. From the Credit Card Number list, select the appropriate credit card account.
2. Click the E-Statements tab to subscribe / unsubscribe to e-statements.

3. The Pop-up Message appears. ( ‘Unsubscribe to E-statements - You will stop receiving monthly statements for your credit card <Number in masked format> by email at <User’s email address> )
1. Click Unsubscribe to opt out of receiving monthly statements on your registered email address.
1. Click Proceed to unscribe.
   OR
   Click Cancel to cancel the transaction.
2. The success message of request submission appears. Click Ok to complete the transaction.
   OR
   If the user has not subscribed for the monthly statement;
   
3. 1. The Pop-up Message appears. (Subscribe to E-Statement you will receive monthly statements for your account <Number in masked format> by email at <User’s email address> )
   2. Click Subscribe to receive monthly statements on your registered email address.

Pre-generated Statements

To download pre-generated statements:

1. From the Credit Card Number list, select the appropriate credit card account for which statement is to be generated.
2. Click Download Pre-generated to download a pre-generated statement.

Field Description

 

Field Name	Description
Embossed Name	Customer name as embossed on the credit card.
Card Number	The customer can select the card for which to download the statement. The cards are available for selection in a drop-down and are displayed in masked format along with the account nickname. For more information on Account Nickname, click here.
Select a period to download your pre-generated eStatements
Period
Year	The year for which the e-statement to be generated.
Month	The month for which the e-statement to be generated.

3. From the Period list, select the desired year and month for which pre-generated statement is to be generated.
4. Click Search to find the statement for the selected period.
5. Click on the format column to download / print the statement.

FAQs

How do I view the transactions undertaken by the add-on card holder?

The description of each transaction record displays details of the transaction as well as the card name and number using which the transaction was performed. Based on the name and number, you can identify which transaction was initiated by the primary card and which was initiated by the add-on card.

How does the bank keep the card holder informed of the transactions initiated using the credit card issued?

Banks sends a monthly statement to all card holders giving details of the transactions made using the card and the amount required to be paid to settle dues.

Will my e-Statement look the same as my paper statement?

Yes. Your e-Statement looks exactly like your paper statement

Home

Copyright Information

View Table of Contents