Customers can view details of all active & inactive current and savings account held with the bank. While the active CASA accounts are part of all enquiry & transaction screens – inactive accounts can be viewed through the widget on the dashboard. The widget displays the count of inactive accounts, click on view all for additional details.
How to reach here:
Dashboard > My Accounts Widget > Current and Savings > Savings Account > Inactive / Closed Account > More options > Account Details
OR
Dashboard > Toggle Menu > Accounts > Current and Savings > Inactive Accounts
Inactive Account Card
Field Name |
Description |
---|---|
Account Details |
|
Customer Name |
Name of the primary account holder. |
Account Number |
The account number in masked format. |
Net Balance |
The amount that can be withdrawn from the account. |
Nickname |
The nickname given to the account by the account holder. This nickname can be changed or deleted. For more information on Account Nickname, refer , click here. |
Basics |
|
Customer ID |
Customer ID of the primary account holder is displayed. |
Holding Pattern |
The holding pattern of the account i.e. single or joint. For example:
|
Joint Account Holder |
Name of the joint account holder. |
Mode of Operation |
Operation mode of the account. The possible values are:
|
Branch |
Branch name in which the account is held along with the address. |
Status |
Status of the account. Status could be:
|
Balance Details |
|
Available Balance |
The current available balance in the account. |
Amount on Hold |
Displays the earmarked amount or the amount on hold in the account. |
Unclear Funds |
That amount of funds that have not yet been credited to the account. This amount will include the amount deposited through checks and drafts that have not yet completed the bank’s clearing cycle. |
Financing Limit |
The maximum credit allowed by the bank for the account |
Advance Against Unclear Funds Limit |
The maximum amount that can be utilized as advance against funds that have not yet been cleared. |