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Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Works > Metadata That Describes the Oracle CRM On Demand Desktop Application > About the Customization PackageA customization package is a collection of XML metadata files and JavaScript files that Oracle CRM On Demand Desktop associates with a particular role. In Oracle CRM On Demand, the customization package is saved and used as a ZIP file containing the metadata files. If you want to modify the customization package, then you must unzip the customization package and make changes to the appropriate metadata files. When you are finished, you must rezip the entire customization package, and upload the modified customization package to the Oracle CRM On Demand server. For more information, see Overview of Customizing Oracle CRM On Demand Desktop. You can make the following customizations:
The customization package describes the following information:
If you change the data model in the customization package, then Oracle CRM On Demand Desktop performs a complete resynchronization. For more information on customizing the customization package, see Customizing Oracle CRM On Demand Desktop. Guidelines for Assigning a Role to a Customization PackageWhen you develop a customization package you must follow these guidelines:
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