Bookshelf Home | Contents | Index | PDF |
Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Works > Metadata That Describes the Oracle CRM On Demand Desktop Application > Overview of Relationships Between Metadata ObjectsAn Oracle CRM On Demand Desktop user is associated with a given Oracle CRM On Demand Desktop configuration through a role that a customization package references. When the package is activated and published, a user who is associated with the role can download the configuration that is defined in the package. This configuration is a collection of metadata files that Oracle CRM On Demand Desktop stores on the Oracle CRM On Demand server and downloads to Microsoft Outlook during synchronization. Figure 2 illustrates the relationships between users, roles, customization packages, and metadata files. The following relationships exist between users, roles, customization packages, and metadata files:
How Oracle CRM On Demand Desktop Users Access Oracle CRM On Demand DataOracle CRM On Demand Desktop allows the user to access Oracle CRM On Demand data in Microsoft Outlook in the following ways:
Depending on your business requirements, you can define different customization packages and assign them to different users through the user's roles. To meet individual user requirements, you can define different access control and synchronization filters for each customization package. |
Oracle CRM On Demand Desktop Administration Guide, Version 5.2 | Copyright © 2017, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |