70002 - RSP/Destination Unavailable

Alarm Group

vSTP

Description

HLRR is unable to access the SS7 Destination Point Code because the RSP status is Unavailable.

Severity

Critical

Instance

<RSPName> (of the RSP/Destination which failed)

HA Score

Normal

Auto Clear Seconds

N/A

OID

vSTPMtp3RouteUnavailableNotify

Recovery

1. If the RSP/Destination becomes Unavailable due to a Linkset failure, the M3UA attempts to automatically recover all links not manually disabled or blocked.
2. If the RSP/Destination becomes Unavailable due to the receipt of a TFP, MTP3 periodically audits the route's status by sending an RSP message to the adjacent point code which sent the TFP.
3. Monitor the RSP/Destination at SS7/SIGTRAN > Maintenance > Remote Signaling Points.
4. Verify IP network connectivity exists between the MP server and the adjacent servers.
5. Check the event history logs at Alarms & Events > View History for additional SS7 events or alarms from this MP server.
6. It is recommended to contact My Oracle Support (MOS) for assistance if needed