5012 - Signaling interface heartbeat timeout
- Alarm Group:
- IPFE
- Description:
- Heartbeats to monitor the liveness of a signaling
interface have timed out. IPFE always monitors the working condition of its
mate signaling interfaces(XSI) as an entirely separate monitoring mechanism to
the synchronization channel. This is done by the IPFE server sends the
heartbeat message to its mate through the signaling interfaces(XSI) using the
default UDP port 19041. If the heartbeat is not received in 3000ms, then the
IPFE server assumes the signaling interface is out of service, and takes over
traffic from its mate. At the same time the IPFE raises the alarm 5012 .
- Severity:
- Critical
- Instance:
- The name of the Ethernet interface affected, e.g.,
bond0.5.
- HA Score:
- Degraded
- Auto Clear Seconds:
- N/A
- OID:
- ipfeIpfeSignalingInterfaceNotify
Recovery:
-
Check if any manual configuration changes have been
executed that remove or reset interfaces.
-
Diagnose hardware failure of interfaces, switch
failure, or network outage when the issue is on the network.
-
Review currently active platform alarms.
-
If the problem persists, it is recommended to
contact My Oracle Support (MOS).
