Reactivating User Accounts

A user can be denied access to SDM if the user is disabled, expired, the user password expired, or the user logs in more times (due to failed log in attempts) than is allowed by the maximum login fail attempts value.

You can reactivate a user by editing the user profile to reset the status of the user to enable, then reset the expiration in days for the account and password parameters. You can also delete the expired user and recreate the user.

The following table lists the possible causes for user deactivation and how to reactivate the user.

Cause Action
User expired Reset the calendar to a new date.
Password expired Reset the password calendar to a new date.
Password deactivated Reactivate the user account by:
  • Changing the user password if all expiration dates are still valid.
  • Extending the account expiration date.
  • Extend the password expiration date.
User disabled Reset the user to enabled.