Configuring Revenue Centers to Delete Service Teams at the Start of Day

You can configure Simphony to automatically remove all teams on a daily basis for locations that use Team Service as a standard of operation. As team members usually change each day based on employee scheduling and availability, this allows managers to create new teams each day without having to edit or delete previous teams.

  1. Select the Enterprise or property, click Configuration, and then click Task Schedules.
  2. Insert a new record, and then double-click the record to open it.
  3. On the General tab, select 7 - Workstation as the Service Type, and then select 3 - Reset Team Service as the Task Type.
  4. Select 4 - Recurring - Daily as the Schedule Type, select Enabled, and then select the Start Date.
  5. Click the Recurrence tab.
  6. In the Daily Frequency section, set the time at which to run the task, and then click Save.
  7. Repeat Steps 2 through 6 to create another task, but change the Service Type to 8 - Check and Posting.