Creating New Users and Updating Passwords

All new users are configured with temporary passwords, which the user is required to change on initial login.

You must adhere to the following requirements when creating and updating passwords:

• Minimum of seven characters, although eight characters is recommended

• One number

• One upper case letter

• One lower case letter

• One non-alphanumeric character

1. To create a new user:
   1. Log in and go to the Tools dashboard.
   2. Select Users.
   3. Click the Create New User button, and then enter the required details and temporary password.
   4. Click Save. Additional tabs will appear.
   5. Select Roles, and then assign an appropriate role to the user.
   6. Click the Log In tab, and then click Save to finalize the new user account.
2. To update a user’s password:
   1. Log in and go to the Tools dashboard.
   2. Select Users.
   3. Edit the user and click the Change Password tab.
   4. Enter the user’s new password in the New Password and the Confirm Password fields.
   5. Click Change Password to finalize the password update.