PAYMENT TO FACEBOOK CONTACT

Payment to Facebook contact allows the user to initiate a payment to a Facebook friend without having the need to define a beneficiary/payee for payment. On selection of the mentioned option, user will need to login with Facebook credentials, select contact from the list and enter required payment details. On confirmation of the payment, system generates a security code that is displayed to the initiator which needs to be shared with the Facebook contact to claim the payment.

System also creates a link and posts it on the Facebook messenger of the contact to claim the payment .

Note:
1) System will list only those Facebook contacts who have provided permission to Zigbank
2) Limits defined for P2P transfer will be utilized
3) On initiation of the payment, account of the initiator will get debited or hold will be placed on the account depending on the bank setup

Transaction Host Integration Matrix

Pre-Requisites

• The user should have a valid account with the bank with online banking enabled.
• The user should have an account in Facebook with which he/she will login
• The beneficiary should also have a valid account on Facebook to claim the payment

Initiation of payment to a Facebook contact

User can make a payment to Facebook contact by selecting the contacts from the list.

To send money to Facebook contact:

1. Launch the Zigbank mobile application. The Zigbank login page appears.
2. User can login with username and password or through an alternate login method if defined.

3. In the Username field, enter the user ID.
4. In the Password field, enter the password. The dashboard screen appears with details.
   OR
   Enter the PIN/Pattern or put the fingerprint to login based on the alternate login opted. The Dashboard screen appears with details

5. Click Payments. List of payment options appears.

6. Click Pay to Contacts. Screen with list of options as ‘Email/Mobile’, ‘Facebook’ and ‘Bank Account’ appears.
7. From the Transfer Via list, select Facebook option to send money to Facebook contacts.

8. The Facebook login page appears. Log into Facebook account with Facebook credentials.

9. In the Email/ Phone field, enter the email ID or phone number associated to Facebook account.
10. In the Password field, enter the password. The Facebook page appears and the user will need to provide Zigbank application permission to access user's Facebook contact details.

11. Click Continue to proceed with payment transfer to Facebook contact. On click of Continue, screen with list of Facebook contact appears.
    OR
    Click Cancel to cancel the transaction.

12. Select the contact from the displayed list for payment transfer.
13. On selection of contact from the displayed list, payment screen to capture the amount and remarks appears.

14. From the Transfer Via list, select Facebook option to make payment to the Facebook contact (beneficiary).
15. In the Transfer To list, the Facebook contact as selected in the previous step is populated.
16. From the Currency list, select appropriate currency.
17. In the Amount field, enter the amount that needs to be transferred to the Facebook contact.
18. From the Transfer From list, select an account from which the payment needs to be made to the Facebook contact (beneficiary)
19. In the Note field, enter transaction remarks/comments for reference.
20. Click Transfer to initiate payment.
    The Verify and Confirm screen appears.
    OR
    Click Cancel to cancel the transaction.

21. Click Confirm to confirm the payment.
    OR
    Click Cancel to cancel the transaction.
22. The success message of payment along with the security code appears which is required to claim money by Facebook contact.
    Click Go to Dashboard to navigate to the dashboard.
    OR
    Click More Payment Options to go to other payment options.
    OR
    Click Share to share the link to the Facebook contact.
    OR
    Click Add Payee to add a new payee.

Note: The security code is generated by the system on initiation of payment to Facebook contact. User will need to share with the beneficiary i.e. the Facebook contact so that he/she can claim the payment transferred.

Claim Money – Payment sent to a Facebook contact

To claim money:

1. User i.e. Facebook contact can click on the link sent by the system on the Facebook Messenger to claim money. User will be re-directed to the Claim Money screen to claim the payment
   OR
   Launch the Zigbank application page. The Zigbank pre-login screen appears.
2. From the menu, select Claim Money option.

3. The Claim Money screen appears.

Note: The user i.e. beneficiary will always be re-directed to the URL of the entity from which the sender initiated the payment. P2P payment initiated from one entity cannot be claimed in another entity.

4. In the Select Mode field, user selects the Facebook option.
   The Facebook login screen appears.

1. Click Log In with the Facebook App to log into Facebook.

2. The pop up message appears to open Facebook application.
3. Click Open to launch Facebook application. The Facebook Login screen appears.
   OR
   Click Cancel to cancel the transaction.

4. Enter the Facebook Login Credentials.
5. Click Log In

6. Click Continue to the Claim Money screen.
   OR
   Click Cancel to cancel the transaction.

5. In the Security code field, enter the security code as provided by the sender of funds.
6. For the subsequent details on details on Claim Money process, refer P2P payments - Claim Money document.

FAQs

Can every Zigbank user initiate payment to Facebook contact?

Zigbank user who has an active Facebook account can initiate payment to a Facebook contact.

Am unable to see all my Facebook friends on the list?

Only those contacts who have provided permission to Zigbank will appear in the list of contacts.

Can I initiate a payment to multiple Facebook contacts in one go?

No. You can select only a single contact from the list as part of the payment transfer.

How will the beneficiary i.e. Facebook contact claim the payment initiated by the sender?

On initiation of payment by the sender, the beneficiary will get a link on the Facebook messenger and he will be re-directed to a link wherein he/she can select Facebook as an option, login and enter the security code provided by the sender and claim payment.