Reset PIN

A debit card PINClosedPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account. is required to authenticate any debit card transaction. Without a PIN, the customer will not be able to withdraw funds from his account or make any Point of Sale purchases. This feature enables a you to generate Debit Card PIN anytime at your convenience.

Note: This transaction appears only if user has opted for Third PartyClosedA party is any individual or business entity having a banking relationship with the bank. integration.

You are here How to reach here:

Dashboard > Toggle menu > Accounts > Current & Savings > Debit Cards > Manage Cards > Reset PIN
OR
Dashboard > My Account Widget > Current and Savings > Savings Account > More options > Debit Cards > Manage Cards > Reset PIN

To generate the debit card PIN:

  1. Click on the Manage Cards link of the debit card whose PIN to be changed. The Debit Card Details screen appears.
  2. Click Reset PIN tab.
  3. Click Enter Card Details Drawdown .

Field Name

Description

Enter Card Details

Expiry Date on Card

The expiry date of the debit card (MM/YY).

CVV Number

The Card Verification Value number (CVVClosedThe card verification value code number refers to the 3 digit number located on the back of your card that serves as the card's security code. This code is often used for verification purposes, especially for online purchases.) 3 digit number available on the reverse side of the debit card.
  1. In the Expiry Date on Card field, enter the Card Expiry Date (MMYY).
  2. In the CVV Number field, enter the numeric digit code printed on the back of card.
  3. Click Validate. The entered card details are verified, and Reset PIN section appears.
    OR
    Click Back to Dashboard to go back to Dashboard screen.
    OR
    Click Cancel to cancel the transaction.
  4. Click Reset PIN Drawdown to assign new PIN for the debit card.

Field Name

Description

Reset PIN

Enter New PIN

The new PIN, for the debit card.

Re-enter New PIN

Re-enter the new PIN, for the debit card.
  1. Enter New PIN, Re-enter New PIN in Enter New PIN and Re-enter New PIN field respectively.
  2. Click Submit. The Authentication screen appears.
    OR
    Click Cancel to cancel the transaction.
  3. You will receive a OTP code on your mobile, enter the OTP code and confirm. For more information refer OTP section.

Field Name

Description

Verfication Code

The OTP received on the user's registered mobile number & or email.
  1. Click Submit.
    OR
    Click Cancel to cancel the transaction.
  2. The success message of debit card PIN generation appears.
  3. Click Go To Dashboard to go to Dashboard screen.

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