Credit Card Details
The user can navigate to the credit card details page by selecting any credit card displayed in the summary section of the credit cards dashboard.
This page displays important details of a credit card such as billing details, cash and credit limits, validity and reward details. Additionally, the user can initiate service requests from this page including PINPersonal identification number (PIN) is a secret number given to an account holder to be used when they put their credit card or cash card into an automatic teller machine (ATM). If the number they use is correct they will be allowed to access their account. request, card block, auto pay, card cancellation, update of card limits, etc. If the user is the primary holder of the card, the facility to apply for an add on card is also provided on this page. The option to pay the credit card bill is provided against the billing details.
Following are the categories displayed in details:
- Header: This section displays the card holder name as it is embossed on the card, the card number in masked format the card nickname if already defined by the user and the option to update/add nickname.
- Additional Information: This section displays the validity of the card and its status. Further it also shows if it is enabled for international transactions or not.
- Billing :Information pertaining to billing such as current billing details including total and minimum amount due, unbilled amount, due date as well as the billing cycle is displayed in this section. The option to pay the bill is also provided in this section, by clicking on which, the user is able to navigate to the bill payment page.
- Limits : This section displays limit information that includes the total and available credit limits as well as the total and available cash limits. The user is provided with the option to apply for a change in either of the two limit types i.e. cash and credit.
- Rewards : This section displays the amount of reward points accrued as on date.
How to reach here:
Dashboard > My Account Widget > Credit Cards > More Options > Credit CardA credit card is a payment card issued to users (cardholders) as a method of payment. Details
OR
OR
Dashboard > Toggle menu > Credit Cards > Credit Card Details
To view the credit card details:
- The Credit Card Details screen along with the Additional information, Billing, Limits, and Rewards details appears.
Field Name |
Description |
---|---|
Customer Name |
The card holders name as embossed on the card. |
Card Number |
The credit card number in masked format. |
Card Type |
Displays the card type as primary card or Add on card. |
Nickname |
Nickname of the card. Click , to add nickname , for more information click here. |
Additional Information |
|
Validity From |
The start date of the credit card validity. |
Validity To |
The end date of the credit card validity. |
International Transactions |
The flag that indicates if international transactions are active on the card or not. The options are:
|
Card Status |
Displays current status, whether the card is active or inactive. |
Billing |
|
Total Amount Due |
Total amount due on credit card. |
Billing Cycle |
Existing billing cycle as maintained for the selected card. Date for which billing statement is generated. To change the Bill cycle, click displayed against the bill date. |
Due Date |
The date before which either minimum due or full payment is to be done. |
Limits |
|
Available Cash |
The available cash limit, on the customer's card. |
Total Cash |
The total cash limit, on the customer's card. |
Available Credit |
The available credit limit, on the customer's card. |
Total Credit |
The total credit limit, on the customer's card. |
Rewards |
|
Reward Points |
The total reward points accumulated on the credit card. |
- Click on the Back to Dashboard link to go back to Dashboard screen.
OR
To view and download the statement, click .
OR
To pay the credit card bill, click available against the total due amount.
OR
To block or to cancel the credit card, click .
OR
To change the Bill cycle, click displayed against the bill date.
OR
To update Credit & Cash Limit, click available against the respective limit details.
OR
To reset the credit card pin, click .
OR
To apply for Add-On card, click .
OR
To redeem points, click
OR
To set auto pay for the credit card, click
Note:
1) AutoPay feature is available if user has opted for auto payment facility.
2) When user clicks Redeem Points, it will redirect to a third party page for further processing of the Reward points. It depends on the credit card system and banks tie up with the reward points partner.
3) For Add on active credit card, View Details, Request PIN, Block/Cancel card/ Replace card, View-Update Limits, View – Update International transactions, View Card Status transactions will be available.
Update Limits
Users can update the cash and/or credit limit of a credit card by selecting the ‘Update’ option displayed against each limit on the credit card details screen. On selecting the ‘Update’ option at the bottom of the limits page, the ‘Update Card Limit’ page is displayed.. The user can view the existing limit and has the option to specify the desired limit of cash and credit for the credit card selected.
The user can also update the limits of an add-on card. In this case, in addition to the existing limit, the screen also displays the maximum limit amount that can be set for the card. This maximum limit amount is the limit assigned to the primary card.
To modify the limits of the credit card:
- Click to update the limits as required. An editable screen appears.
- Update the available cash & credit limits, if required.
- Click
OR
Click to cancel the transaction.
OR
Click on the Back to Dashboard link to go back to Dashboard screen.
to save modified limits.
The Update Limits popup appears.
- Click
OR
Click to cancel the transaction.
to continue the transaction.
- The success message of limits saved successfully appears, along with the service request number.
- Click Go To Dashboard to go to Dashboard screen.
OR
Click Go To Account Details to visit the accounts screen.
Change Billing Cycle
Users might want to change the billing cycle of a credit card to better suit their needs. The application enables users to set a new billing cycle for any credit card of which they are primary card holders so as to enable the users to better manage their funds. The user can change ‘Billing CycleThe number of days between your last statement date and your current statement date.’ by clicking the icon available against the billing details sub section in the credit card details page of a specific credit card.
To change billing cycle for credit card:
- The current billing day appears.
- Click .
The screen prompting you to change the current billing day - From the Billing Cycle list, select the appropriate available new billing day to assign for the selected credit card.
- Click to update changes.
OR
Click on the Back to Dashboard link to go back to Dashboard screen. - The Update Bill Cycle popup appears.
- Click
OR
Click to cancel the transaction.
to continue the transaction.
- The application updates the new billing day.
- Click
OR
Click to visit the accounts page.
to go to Dashboard screen.
FAQs
How can I check my credit card account balance?
Can I update the limits applicable on an add-on credit card?