Transfer Money - New Payee

Using this option you can transfer funds from your account to a payee byentering the payee’s mobile number or email ID.

By selecting the ‘New Payee’ option, the user is provided with three choices by which to initiate a fund transfer. They are as follows:

 

Email/ Mobile

The Email/ Mobile option enables the user to initiate a funds transfer towards an email or mobile contact. The user has to simply specify the email address or the mobile number of the intended payee and specify other transfer related details such as the transfer amount and source account. Once the transfer is initiated, the funds are transferred to the account number associated with that email address or mobile number.

 

Bank Account

The user can select this option if he wishes to initiate a transfer towards a beneficiary who is not yet registered as a payee. On selecting this option, the user will be directed to a screen from which he can select the option to navigate to the screen on which he can register a payee.

 

Facebook

By selecting this option, the user is able to transfer funds to a Facebook contact. Funds can be transferred towards only those Facebook contacts who have registered themselves for this facility with the bank via Facebook.

To transfer money to a new payee:

1. In the Transfer Type field, select the New Payee option. The fields by which to transfer funds to a new payee appear.

2. From the Transfer Via list, select the type of payee.
1. If you select the Email or Mobile option:
1. In the Email /Mobile field, enter the email id or mobile number of the recipient.
2. From the Currency field, select the currency in which the transfer is to take place.
3. In the Amount field, enter the transfer amount.
4. From the Transfer From account list, select the source account.
2. If you select the Bank Account option:
1. To add new payee having bank account, click Add Bank Account. The Add Payeescreen appears.
2. Add the bank account details of the payee and then continue to transfer in Add Payee screen.
3. If you select the Facebook option, the Facebook login page appears.
1. Log into your Facebook account with Facebook credentials
2. In the Email Address or Phone Number field, enter your email ID or phone number associated with the Facebook account.
3. In the Password field, enter the password associated with your Facebook account. The Facebook page appears. You will need to provide the bank’s application permission to access your Facebook contact details.
4. Click Log In. All your contacts that have registered with the bank through Facebook will be listed and available for selection in the Transfer To list.
5. From the Transfer To list, select the Facebook contact to whom you want to transfer funds
3. Click Transfer to initiate payment.
   OR
   Click Cancel to cancel the transaction.
4. The Review screen appears. Verify the details, and click Confirm.
   OR
   Click Cancelto cancel the transaction.
5. The Verification screen appears if the transaction is configured for 2 factor authentication. Click Continue. A message confirming submission of the transaction appears along with the transaction reference number and security code.
   Click Continue. The success message of submitting the transaction appears along with the transaction reference number and security code.
   The generated security code is also sent via email/mobile to the initiator of the transfer.
   OR
   Click Go to Dashboard, to navigate to the dashboard.
   OR
   Click More Payment Options to go to other payment options.
   OR
   Click Add Payee to add payee.
   

• Click Add Payee to register the beneficiary as a payee.
  A pop up window appears on which you can identify whether the beneficiary details are to be mapped to an existing payee or whether the beneficiary is to be registered as a new payee.

• Select the desired option under the field Add to an Existing Payee or create a New Payee?
• If you select the New Payee option, the Add Payee screen appears in which you can register the beneficiary as a new payee.
• If you select the Existing Payee option, you will be required to select the payee to whom the beneficiary details are to be mapped.
• Click Ok, the Add Payee screen appears with all the beneficiary details pre-populated in the required fields.

• In the Payee Name field, enter the name of the payee, if you have selected the New Payee option..
• In the Nickname field, enter a nickname of the payee, if you have selected the New Payee option.
• Click Add to add a payee.
  OR
  Click Cancel to cancel the transaction.
• The Add Payee - Review screen appears. Verify the details, and click Confirm.
  OR
  
  Click Cancel to cancel the transaction.
• A message confirming the addition of the new payee appears. Click Confirm to confirm payee addition.
  OR
  
  Click Cancel to cancel the transaction.
  OR
  Click Go To Dashboard, to navigate to the dashboard.
  OR
  Click More Payment Options to go to the other payment options.
  

FAQs

As part of Peer to Peer transfer, what is the relevance of the security code displayed on the confirmation screen?

The security code displayed should be noted by the user (initiator of the peer to peer payment) and should be provided to the beneficiary of the payment so that the receiver / beneficiary can claim the money.

Can I transfer funds received from the sender to an account in another bank?

Yes, as part of the claim money process the receiver has an option to select the bank in which the money is to be transferred. User will need to enter the account number and select the bank in which account is maintained.

As part of the funds transfer process, on the transaction confirmation screen do I need to select if the payee is a new/existing?

No. It is not mandatory to select the option of new/ existing payee. The user can optionally select the same and can enter the payee details in case of new payee.

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