Performing a Factory Reset using the Recovery Button

Use this recovery process if you want to reset the workstation OS to factory default and perform Out-of-Box configuration. This process takes about 15 minutes. You can use the system recovery button to restore system settings without using a keyboard. If a Supervisor Password is set, it will be used to start the Recovery process.

  1. Power off the workstation. Do not disconnect the power cable.
  2. Press the recovery button using any object less than 2mm in diameter. The hole to access the button is located top left on the back of the unit near the dummy cover or fingerprint reader (if installed).
  3. Power on the workstation. It briefly powers on, restarts, and then shows the Please Wait message below the splash screen.
  4. On the Choose an Option screen, click Troubleshoot.
  5. On the Troubleshoot screen, click Factory Reset.
  6. Select Y to reset the Windows partition to factory default.
  7. When the restoration is complete and the workstation restarts, you can begin the operating system setup.