22720 - Policy SBR To PCA Response Queue Utilization Threshold Exceeded

Alarm Group:

PCA

Description:

The SBR to PCA Response Queue Utilization Threshold Exceeded

Severity:

Minor, Major, Critical

Instance:

RxPcaSbrEventMsgQueue, PCA

HA Score:

Normal

OID:

pdraPdraPsbrResponseQueueUtilizationNotify

Auto Clear Seconds:

0 (zero)

Recovery:

1. If one or more MPs in a server site have failed, the traffic will be distributed amongst the remaining MPs in the server site. Monitor the MP server status from Status & Manage > Server Status
2. The mis-configuration of Diameter peers may result in too much traffic being distributed to the MP. Monitor the ingress traffic rate of each MP from Status & Manage > KPIs
   Each MP in the server site should be receiving approximately the same ingress transaction per second.
3. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Status & Manage > KPIs.
   If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
4. If the problem persists, it is recommended to contact My Oracle Support.