The Policy and Charging Server is operating in
congestion. Average Policy and Charging ingress messages rate exceeds the
configured threshold. The thresholds are based on the engineered system value
for Ingress Message Capacity.
Severity:
Minor, Major, Critical
Instance:
PCA
HA Score:
Normal
OID:
pdraPdraCongestionStateNotify
Auto Clear Seconds:
0 (zero)
Cause
This alarm raises when the Average Policy and Charging ingress messages
rate exceeds the configured threshold. The thresholds are based on the
engineered system value for Ingress Message Capacity.
Diagnostic Information:
The alarm thresholds
for
DSR Application Ingress Message Rate are configured
network wide on Network OAM using the
Policy DRA > Configuration > Alarm
Settings and
Congestion Options screens.
Monitor the ingress
traffic rate of each MP by selecting
Main Menu > Status & Manage >
KPIs. If MPs are in a congestion state, then the offered load to
the server site is exceeding its capacity.
Recovery:
Adjust the alarm threshold parameters. Verify the
configuration by navigating to the Congestion Options on
Policy
DRA > Configuration > Alarm Settings.
There may be an insufficient number of MPs
configured to handle the network load. Monitor the ingress traffic rate of each
MP by selecting
Status &
Manage > KPIs.
If MPs are in a congestion state, then the offered
load to the
server
site is exceeding its capacity.
If the problem persists, it is recommended to
contact
My Oracle Support.