25510 - Multiple DA-MP Leader Detected Alarm

Alarm Group:

DIAM

Description:

This alarm occurs when multiple active DA-MP leaders have been detected.

Severity:

Critical

Instance:

<NetworkElement>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterMultipleDaMpLeadersDetectedNotify

Cause:

The alarm #25510 raises:

• When more than one DA-MP report themselves as Leader.
• When DSR process is running on all DA-MPs and ComAgent Connection is down between two or more DA-MP's.

The alarm clears when maintenance leader reports a single active DA-MP leader.

Diagnostic Information:

• This alarm is raised against the Network Element when multiple DA-MPs report themselves as Leader.
• Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
• When this alarm is raised Existing IPFE Connection, Route List, and Peer Node alarms will be cleared.
• New IPFE Connection, Route List, and Peer Node alarms are suppressed.

Recovery:

1. Verify the MP operational status of the DA-MP from the Diameter > Maintenance > DA-MP active SOAM screen.
   1. Verify the # Peer MPs Unavailable column displays 0 for each DA-MP server.
   2. Verify all DA-MP servers are available in individual DA-MP server tabs on the Diameter > Maintenance > DA-MP active SOAM screen.
   3. Verify ComAgent inter-MP connections (auto) are in the InService state on the Communication Agent > Maintenance > Connection Status screen.
2. If the problem persists, it is recommended to contact My Oracle Support for assistance.