25500 - No DA-MP Leader Detected Alarm

Alarm Group:

DIAM

Description:

This alarm occurs when no active DA-MP leaders have been detected.

Severity:

Critical

Instance:

<NetworkElement>

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterNoDaMpLeaderDetectedNotify

Cause:

The alarm # 25500 raises:

• When No Active DA-MP leaders are reported by the maintenance leader.
• When there is a single DA-MP and DSR process is stopped.
• When there are multiple DA-MPs, DSR process is stopped and there is ComAgent Connection failure between two or more DA-MP's.

The alarm clears when maintenance leader reports a single active DA-MP leader.

Diagnostic Information:

1. Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
   
   
2. This alarm is raised against the Network Element when no DA-MPs report themselves as Leader.

Recovery:

1. Verify the MP operational status of the DA-MP from the Diameter > Maintenance > DA-MP active SOAM screen.
   1. Verify the # Peer MPs Unavailable column displays 0 for each DA-MP server.
   2. Verify all DA-MP servers are available in individual DA-MP server tabs on the Diameter > Maintenance > DA-MP active SOAM screen.
   3. Verify ComAgent inter-MP connections (auto) are in the InService state on the Communication Agent > Maintenance > Connection Status screen.
2. If the problem persists, it is recommended to contact My Oracle Support for assistance.