22053 - Route List Unavailable

Alarm Group:

DIAM

Description:

All route groups with the route list are unavailable. A Route List becomes unavailable when all of its peers become unavailable and a peer becomes unavailable when all of its transport connections become unavailable.

If a Transport Connection is configured for Initiate mode, the network element periodically attempts to recover the connection automatically if its Admin State is enabled. If the Transport Connection is configured for Responder-Only mode, the peer is responsible for re-establishing the transport connection.

Examine the Event history and software release information for the route groups.

Severity:

Critical

Instance:

<RouteListName> (of the Route List which failed)

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterRouteListUnavailableNotify

Cause:

All route groups within the route list are unavailable. Monitor the Route list status from Diameter > Maintenance > Route Lists.

Diagnostic Information

Examine the following for the route groups:

• Event history
• Software release information

Recovery:

1. Route List status can be monitored from Diameter > Maintenance > Route Lists.
2. Verify IP network connectivity exists between the MP server and the peers.
3. Check the event history logs for additional DIAM events or alarms from this MP server.
4. Verify the peers in the route list not under maintenance.
5. If the problem persists, it is recommended to contact My Oracle Support.