22504 - DSR Application Ingress Message Rate

Alarm Group:

APPL

Description:

The ingress message rate for the DSR application is exceeding its engineered traffic handling capacity.

Severity:

Minor, Major, Critical

Instance:

<Metric ID>, <DSR Application Name>

Note:

The value for metric ID for this alarm varies (RxPdraMsgRate, RxCpaMsgRate, for example) depending on which DSR application generates the alarm (CPA, FABR, Policy DRA, RBAR, etc.). Use the ID that corresponds to the specific DSR application in use.

Note:

The value for DSR Application Name varies depending on the DSR application generating the alarm (CPA, PCA, FABR, Policy DRA, RBAR, etc.). Use the name that corresponds to the specific DSR application in use.

HA Score:

Normal

Auto Clear Seconds:

0 (zero)

OID:

eagleXgDiameterDsrApplicationIngressMsgRateNotify

Cause:

The alarm #22504 raises when the ingress message rate for the DSR Application is approaching or exceeding its engineered traffic handling capacity.

This alarm get cleared when the diameter process stops.

Diagnostic Information:

For further information regarding this alarm:

1. Examine the alarm log from Main Menu > Alarms & Events on Active SOAM Server.
   
   
2. Average Ingress Message rate utilization on a MP Server of the DSR Application is exceeding or approaching engineering traffic handling capacity.

Recovery:

1. Application routing may be mis-configured and is sending too much traffic to the DSR application. Verify the configuration by selecting Diameter > Configuration > Application Route Tables in the SO GUI.
2. There may be an insufficient number of MPs configured to handle the network load. Monitor the ingress traffic rate of each MP by selecting Status & Manage > KPIs.
3. If MPs are in a congestion state, then the offered load to the server site is exceeding its capacity.
4. If the problem persists, it is recommended to contact My Oracle Support.