22709 - PCA Function is Unavailable

Alarm Group:

PCA

Description:

The PCA Function is unable to process any messages because it is Unavailable.

Severity:

Major

Instance:

<PcaFunctionName>

HA Score:

Normal

Auto Clear Seconds:

0

OID:

pdraPcaFunctionUnavailableNotify

Recovery:

1. The availability of the Policy DRA function to receive and process ingress messages is based on its administration state (Enabled or Disabled) and the status of the SBR Binding and Session resources.
2. The availability of the Online Charging DRA function to receive and process ingress messages is based on its administration state (Enabled or Disabled), OCS configuration, and the status of the SBR Session resource.
3. The PCA function is unavailable to receive and process ingress messages for one of the following reasons:
   • "Insufficient Binding SBR Resources" - The number of Binding SBR sub-resources available is less than the minimum number required. Refer to the Recovery steps for Alarm 22722 - Policy Binding Sub-resource Unavailable, which will also be asserted.
   • "Insufficient Session SBR Resources" - The number of Session SBR sub-resources available is less than the minimum number required. Refer to the Recovery steps for Alarm 22723 - Policy and Charging Session Sub-resource Unavailable, which will also be asserted.
   • "No OCSs Configured at Site" - At least one OCS is required to be locally configured. Use the SOAM GUI Main Menu Policy and Charging > Configuration > Online Charging DRA > OCSs to configure an OCS at the site.
   • "Session DB has not been created" - A Session SBR Database must be configured for each Policy and Charging Mated Sites Place Association. Use the Network OAM GUI Main Menu Policy and Charging > Configuration > SBR Databases to configure a Session SBR Database.
   • "Binding DB has not been created" - For P-DRA, a Binding SBR Database must be configured. Use the Network OAM GUI Main Menu Policy and Charging > Configuration > SBR Databases to configure a Binding SBR Database.
   • "Session DB's admin state is not Enabled" - A Session SBR Database must be Enabled for each Policy and Charging Mated Sites Place Association where signaling is to be processed. Use the Network OAM GUI Main Menu Policy and Charging > Maintenance > SBR Database Status to Enable a Session SBR Database.
   • "Binding DB's admin state is not Enabled" - For P-DRA, a Binding SBR Database must be Enabled. Use the Network OAM GUI Main Menu Policy and Charging > Maintenance > SBR Database Status to Enable a Binding SBR Database.
4. It is recommended to contact My Oracle Support for assistance if needed.