10051 - Route deployment failed
- Alarm Group:
- AUD
- Description:
- An error occurred in the deployment of a network.
- Severity:
- Minor
- Instance:
- Route ID failed to deploy
- HA Score:
- Normal
- Auto Clear Seconds:
- 0
- OID:
- awpss7TekelecRouteDeploymentFailedNotify
- Cause:
- A SOAP request from route audit thread of apwSoapServer process
to the TpdProvD service failed to delete the old record when
insert new route or
update existed network route. The audit happens
every minute. The alarm gets cleared when
insert new route or
update existed network route record is
successful.
- Diagnostic Information:
- Check the following on the affected server:
- See if any network
route is configured on the server (output of 'route' command).
- Check the
iqt -Ep NetworkRoute from active NOAM server
to see if any network route is configured.
- Check the
iqt -Ep ResourceAudit.1 from active NOAM
server to see if any network route is in audit.
- Check if the
apwSoapServer service is running (output of
pl command).
- Check if the
tpdProvd service is running (output of
top or
ps command).
- Check if there is
any SOAP error in the following log files:
- /var/TKLC/appw/logs/Process/apwSoapServer.log
- /var/TKLC/log/tpdProvd/tpdProvd.log
- Try to identify if
the problem occurred in tpdProvd or apwSoapServer.
Recovery:
-
Try restarting the apwSoapServer service on the
affected server.
-
If the alarm
persists, collect trace list in Diagnostic Information and it is recommended to
contact
My Oracle Support.
