19209 - M3RL routing error

Event Type:

SS7

Description:

A message was discarded due to a routing error.

Severity:

Info

Instance:

N/A

HA Score:

Normal

Throttle Seconds:

10

OID:

awpss7M3rlRoutingFailureNotify

Recovery:

1. Each MP's assigned point code can be monitored from SS7/Sigtran > Configuration > Local Signaling Points.
2. If the event was caused by:
   • The DPC of an egress message is not configured as a remote signaling point, then look at the routing label in the event additional information, determine the DPC, and verify that the DPC is configured as an RSP.
   • The DPC of an egress message is configured but not available for routing, then look at the routing label in the event additional information, determine the DPC, verify that a route exists for the DPC, and use the RSP status screen to verify that a route is available for the RSP.
   • The DPC of an ingress message does not match the TPC or CPC of the MP server group, then either signaling is being misdirected by the STP toward the MP, or the MP server’s LSP is misconfigured. Look at the routing label in the event additional information for the OPC and DPC of the ingress message.
3. If a high number of these errors occurs, then an internal routing table problem might exist. It is recommended to contact My Oracle Support for assistance.