If the imei parameter is specified, the EIR feature or S13 feature must be turned on.
Recovery
Enter the rtrv-ctrl-feat command to display the status of features configured in EAGLE.
If the EIR feature or the S13/S13' Int for EIR feature does not appear in the output, then the feature is not enabled. If the feature has a status of OFF, then the feature is enabled but is not turned on.
Enable and turn on the EIR feature or the S13/S13' Int for EIR feature as necessary. Refer to the EIR User's Guide for assistance.
Re-enter the command that generated this error message.