0342 - SEAS UAL Unavailable

This message indicates the SEAS User Application Layer (UAL) process on the OAP is not running. Layer 4 (UPL) is not available for the specified OAP.

Example
RLGHNCXA21W 00-02-07 11:02:30 EST  EAGLE 35.0.0
** 0100.0342  **  SEAS OAP B       SEAS UAL unavailable

Alarm Level: Major

Recovery

  1. The UAL should recover automatically by restarting.
  2. Enter this command to verify the status of the OAP(s):
    rept-stat-seas
    Example of the output:
    RLGHNCXA03W 00-04-17 14:59:11 EST  EAGLE 35.0.0
                             GPL        PST         SST           AST
    ---------------------------------------------------------------------
    SEAS SYSTEM                         IS-ANR      Restricted    -----
    TDM TRM           6                 IS-NR       Active        -----
    TDM TRM           9                 IS-NR       Active        -----
    OAP              A    220-001-000   IS-NR       Active        -----
    OAP              B    -----------   OOS-MT      Isolated      -----
    X25 Link         A1                 IS-NR       Active        -----
    X25 Link         B1                 OS-MT       Fault         -----
    SEAS SYSTEM  ALARM STATUS = ** 0362  LSMS is at min service limit
    OAP A        ALARM STATUS = No Alarms.
    OAP B        ALARM STATUS = ** 0342 SEAS UAL unavailable
    X25          ALARM STATUS = No Alarms.
    X25          ALARM STATUS = ** 0358 LSMS Q.3 association unavailable
    X25 A1 PVCs IS-NR   = 1,2,3
    X25 A1 PVCs OOS-MT  = ---
    X25 B1 PVCs IS-NR   = ---
    X25 B1 PVCs OOS-MT  = 1,2,3
    Command Completed.
    Refer to the Commands Manual to interpret the output.
  3. If the UAL does not recover, contact the SEAC to test from their equipment to the local synchronous modem.
    Make sure the X.25 link is activated at their end and the link tests within specifications. If possible, have the SEAC or PDN swap X.25 cards at their end with a known good card.
  4. If the problem persists, contact My Oracle Support (MOS).