A Servicing the Oracle Database Appliance Version 1

Perform tasks for servicing an Oracle Database Appliance Version 1 (also referred to as "original version" or "V1").

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Preparing Oracle Database Appliance Version 1 for Service

This section describes how to prepare the Oracle Database Appliance Version 1 for service.

If you have Oracle Database X7-2 series, go to Preparing Oracle Database Appliance X7-2 Series for Service. If you have Oracle Database X6-2 series, go to Preparing Oracle Database Appliance X6-2 Series for Service. If you have Oracle Database X3-2/X4-2/X5-2, go to Preparing Oracle Database Appliance X3-2/X4-2/X5-2 for Service.

Parent topic: Servicing the Oracle Database Appliance Version 1

Component Replacement Policy (CRUs and FRUs)

Listing of CRUs and FRUs for Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The replaceable components in your Oracle Database Appliance Version 1 are designated as either field-replaceable units (FRUs) or customer-replaceable units (CRUs). Some can be replaced with the power on, some require the powering off of a server node, and some require the powering off of the entire system chassis.

  • A part designated as a FRU must be replaced by Oracle-qualified service technician.

  • A part designated as a CRU can be replaced by a person who is not an Oracle-qualified service technician.

The following table lists replaceable components, their service designation (CRU or FRU), and the system power policy related to servicing the component.

Component Policy

Storage drives and boot drives (CRU)

Hot-pluggable – Can be removed and replaced when the system is powered on.

Fan modules (CRU)

Hot-pluggable – Can be removed and replaced when the system is powered on.

Power supplies (CRU)

Hot-pluggable – Can be removed and replaced when the system is powered on.

Air duct (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

DIMMs (CRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

PCIe risers (CRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

PCIe cards (CRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Boot disk backplane (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Server node battery (CRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Processors (CPUs) (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Motherboard (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Server node internal cables (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Power distribution board (FRU)

Cold service, system chassis – Servicing this component requires that the power be completely removed from the system chassis (both server nodes powered off).

Disk midplane module (FRU)

Cold service, system chassis – Servicing this component requires that the power be completely removed from the system chassis (both server nodes powered off).

Disk midplane module HDD cable (FRU)

Cold service, server node – Can only be removed and replaced when the server node is powered off. The other server node and the system chassis can remain on.

Front indicator panels (FRU)

Cold service, system chassis – Servicing this component requires that the power be completely removed from the system chassis (both server nodes powered off).

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Safety Information

Learn about important safety information before servicing the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Caution:

Hazardous voltage present. Never run the system with the top cover removed.

Caution:

Equipment damage. Install the system top cover properly before starting the system.

For your protection, observe the following safety precautions when setting up your equipment:

  • Follow all cautions, warnings, and instructions marked on the equipment and described in Important Safety Information for Oracle's Hardware Systems and Oracle Database Appliance Safety and Compliance Guide.

  • Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment's electrical rating label.

  • Follow the electrostatic discharge safety practices as described in this chapter.

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Required Tools

Learn about the tools required to service the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  • Antistatic wrist strap

  • Antistatic mat

  • No. 2 10-inch Phillips screwdriver (magnetic tip recommended)

  • Flat blade screwdriver

  • Stylus or pencil (to press the Clear CMOS button)

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Obtaining the Chassis Serial Number

How to obtain the serial number for the Oracle Database Appliance Version 1.

To obtain support for Oracle Database Appliance Version 1, you need to report your product serial number. The product serial number is located on an RFID tag on the front of the system and on the Customer Information Sheet that is included with the system.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Shutting Down a Server Node and Powering Off the System

This section describes how to shut down the Oracle Database Appliance Version 1 for servicing.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

You can shut down either Oracle Database Appliance Version 1 server node using the front panel power button, or Oracle ILOM. Each method provides a graceful shutdown and an emergency shutdown option.

Caution:

Data loss. To avoid data loss and file system corruption, always use a graceful shutdown unless it is an emergency.

Note:

To use Oracle ILOM to shut down a server node, ensure that you have performed its initial configuration as described in "Connecting and Configuring Oracle ILOM" in the Oracle Database Appliance Getting Started Guide.

After you have shut down the server nodes, you can power off the system.

See the following topics in this section to shut down a server node and power off the system chassis:

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Shut Down a Server Node

How to shut down an Oracle Database Appliance Version 1 server node.

You must shut down the server node before you remove it from the system chassis.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. To shut down a server node using the Power button, perform one of the following:

    • Graceful shutdown: Press and release the recessed Power button on the lower left-hand corner of the server node's front panel (see [1] the following figure). This causes Advanced Configuration and Power Interface (ACPI) to perform an orderly shutdown of the system.

    • Emergency shutdown: Press and hold the recessed Power button on the lower left-hand corner of the server node's front panel for at least five seconds until the main power is off and the server node enters standby power mode (see [1] the following figure).

      Caution:

      Data loss. To avoid data loss and file system corruption, always use a graceful shutdown unless it is an emergency.

    When the server node is shut down, the Power/OK LED (see [2] the following figure) on the server node's front panel flashes, indicating that the server node is in standby power mode.

    Description of T4_127868.jpg follows
    Description of the illustration T4_127868.jpg
  2. To shut down a server node using the Oracle ILOM, perform one of the following:

    • Using the Oracle ILOM web interface:

      1. Open a browser and enter the server node's service processor IP address in the browser's address field.

      2. At the log in page, type a user name (the account must have Reset and Host Control (r) privileges) and password, and click the Log In button.

      3. Go to Remote Power Control and do one of the following:

        • Select Graceful Shutdown and Power Off from the Select Action list box and then click Save and OK.

          The server node shuts down gracefully.

        • Select Immediate Power Off from the Select Action list box and then click Save and OK.

          The server node shuts down immediately.

          Caution:

          Data loss. To avoid data loss and file system corruption, use graceful shutdown unless it is an emergency.

    • Using the Oracle ILOM CLI:

      1. Log in to Oracle ILOM using an ssh client. Type:

        $ssh username@sp_ip_address

        Where username is a user account name with Reset and Host Control (r) privileges and sp_ip_address is the IP address of the server node service processor.

      2. When prompted, enter the user account password.

      3. Enter the command to shut down the server node:

        • For a graceful shutdown, type:

          -> stop /SYS

          The server node shuts down gracefully.

        • For an emergency shutdown, type:

          -> stop -f /SYS

          The server node shuts down immediately.

          Caution:

          Data loss. To avoid data loss and file system corruption, use graceful shutdown unless it is an emergency.

Power Off the System

How to power off an Oracle Database Appliance Version 1 server node.

The appliance database must be shut down before powering off the entire appliance.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Shut down both server nodes.

    Shutting down both server nodes places the system in standby power mode.

    See Shut Down a Server Node.

  2. Disconnect the AC power cords from the system.

    Disconnecting the power cords from the system removes all power from the system.

Performing Electrostatic Discharge and Antistatic Prevention Measures

Learn about ESD and antistatic protection when servicing an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Electrostatic discharge (ESD) sensitive devices, such as the motherboards, PCIe cards, storage drives, and memory cards, require special handling.

Caution:

Equipment damage. Follow antistatic precautions and do not touch the components along their connector edges.

When handling components such as storage drive assemblies, circuit boards, or PCIe cards:

  • Attach an antistatic strap to your wrist and then to a metal area on the chassis. Following this practice equalizes the electrical potential between you and the system.

    Note:

    An antistatic wrist strap is not included in the system Accessory Kit. However, antistatic wrist straps are included with some options and components.

  • Place ESD-sensitive components on an antistatic mat. The following items can be used as an antistatic mat:

    • Antistatic bag used to wrap a replacement part

    • ESD mat

    • Disposable ESD mat (shipped with some replacement parts or optional system components)

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Removing Server Nodes From the System Chassis

Learn about removing an Oracle Database Appliance Version 1 server node from the chassis.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

You must remove the Oracle Database Appliance Version 1 server node from the chassis to remove or replace internal server node components.

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Remove a Server Node From the System Chassis

How to remove an Oracle Database Appliance Version 1 server node from the chassis.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The removal procedure is the same for both server nodes. Note that you do not need to remove the entire system chassis from the rack to perform service procedures on a server node.

Note:

Replacing a server node FRU with a new server node is a service activity that must be performed by an Oracle-qualified service technician. The customer may remove the server node to service other CRU components in the server node.

  1. Shut down the server node.

    See Shut Down a Server Node.

    Caution:

    Data loss. To avoid data loss and file system corruption, always use a graceful shutdown unless it is an emergency.

  2. To unseat the server node from the system chassis, pull the two latches on the rear of the server node down [1] as shown in the following figure.

    The latches are marked by green tabs. Pull the latches down and away from the rear to the system.

    Description of T4_127948a.jpg follows
    Description of the illustration T4_127948a.jpg
  3. Slide the server node to the rear and lift it out of the system [2] as shown in the previous figure.

Removing the Server Node Top Cover

Learn about removing the server node top cover for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

To gain access to a most of Oracle Database Appliance Version 1 server node's internal components, you must remove the server node's top cover.

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Remove the Server Node Top Cover

How to remove an Oracle Database Appliance Version 1 server node top cover.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Remove the server node from the system chassis.
  2. Remove the top cover.
    1. To unlatch the server node top cover, press and hold the green release button on the top of the server node cover [1].
    2. Using the indented area near the green release button, slide the cover toward the front of the server node about 0.5 inches (12.7 mm) [1] as shown in the following figure.
    3. Lift the cover up and remove it [2] as shown in the following figure.

Removing the Middle Section of the System Top Cover

Learn about removing the middle section of an Oracle Database Appliance Version 1 server node top cover.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

To gain access to the Oracle Database Appliance Version 1 power distribution board and the disk midplane board you must remove the middle section of the system's top cover.

Parent topic: Preparing Oracle Database Appliance Version 1 for Service

Remove the Middle Section of System Top Cover

How to remove an Oracle Database Appliance Version 1 server node top cover middle section.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Power down the server nodes and remove the power cords from the power supplies.

    For instructions, see Shut Down a Server Node.

    Caution:

    System fault. Do not remove the middle section of the system cover while the AC power cords are connected. Otherwise the fault LEDs light and a system fault is logged.

  2. Remove the middle section of the system top cover.

    To remove the middle section of the system's top cover, remove the captive Phillips screws that secure it to the system as shown in the following figure.

    Caution:

    Hazardous voltage present. Never run the system with the middle section of the system top cover removed.

    Description of T4_127869.jpg follows
    Description of the illustration T4_127869.jpg

Servicing Hot-Pluggable Components

Perform tasks to service hot plug components in an Oracle Database Appliance Version 1 system.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  • After a physical insertion or removal action of a storage component (such as a disk or SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.

  • For the Oracle Database Appliance Version 1, you must run the oakcli add disk -local command after replacing a failed disk. Refer to the Administration and Reference Guide for details.

Parent topic: Servicing the Oracle Database Appliance Version 1

Servicing Storage Drives and Boot Drives (CRU)

Learn about servicing Oracle Database Appliance Version 1 system storage and boot drives.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Oracle Database Appliance Version 1 has 24 storage drives, located in the front of the chassis, and each server node has 2 boot drives, located in the rear. All storage drives and boot drives are hot-pluggable.

Parent topic: Servicing Hot-Pluggable Components

Storage and Boot Drive Locations

Learn about storage and boot drive locations.

Appliance storage drives. Appliance storage drives are installed at the front of Oracle Database Appliance Version 1. Drive numbering is listed on the drive label on the right side of the appliance [1] as shown in the following figure.

Description of t4_front_1.jpg follows
Description of the illustration t4_front_1.jpg

The following table shows slot numbering and the type of the storage drive supported in each slot.

Note:

The appliance might include both mechanical hard disk (HDD) and solid state (SSD) drives. Both use the same 2.5 inch disk drive bracket. An SSD has a smaller footprint inside of the bracket than an HDD.

Drive Slot Numbers and Types Supported Drive Slot Numbers and Types Supported Drive Slot Numbers and Types Supported Drive Slot Numbers and Types Supported

SSD20

SSD21

SSD22

SSD23

HDD16

HDD17

HDD18

HDD19

HDD12

HDD13

HDD14

HDD15

HDD8

HDD9

HDD10

HDD11

HDD4

HDD5

HDD6

HDD7

HDD0

HDD1

HDD2

HDD3

Server Node boot drives. Each appliance server node contains two boot drives that are installed in the back of Oracle Database Appliance and identified on the rear drive panel label [1] as shown in the following figure.

Description of t4_rear_with_callouts2.jpg follows
Description of the illustration t4_rear_with_callouts2.jpg

The following table shows the location and numbering of the boot drives.

Callout Drive Locations and Identification

1

Boot Drives at the back of server node 1. Location and identification of the server node 1 boot drives as listed in Oracle ILOM:

  • /SYS/MB/RHDD1

  • /SYS/MB/RHDD0

2

Boot Drives at the back of server node 0. Location and identification of the server node 0 boot drives as listed in Oracle ILOM:

  • /SYS/MB/RHDD1

  • /SYS/MB/RHDD0

Remove a Storage Drive

How to remove a storage drive from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Identify the storage drive that you want to remove.

    If a drive has failed, its amber Service Required LED will be lit. For information on drive status LEDs, see Storage and Boot Drive Status Indicators. For specific drive locations, see Storage and Boot Drive Locations.

  2. Remove a storage drive.
    1. On the drive you plan to remove, push the storage drive release button to open the latch [1] as shown in the following figure.
    2. Grasp the latch, swing it open 45 degrees until it unlatches the drive from the slot and slowly pull the drive straight out of the drive slot [1 and 2] as shown in the following figure.

      Do not bend the latch too far to the right or exert too much force on the latch when removing the drive.

      Caution:

      Equipment damage. Always replace a drive with another drive to maintain proper airflow.

      Description of T4_127872c.jpg follows
      Description of the illustration T4_127872c.jpg

Install a Storage Drive

How to install a storage drive in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Determine the drive slot location for the replacement drive.

    Drives are physically addressed according to the slot in which they are installed. See Storage and Boot Drive Locations for drive locations.

  2. Slide the drive into the drive slot as far as it will go as shown in the following figure.
  3. Close the latch to lock the drive in place.

    Note:

    After a physical insertion or removal action of a storage component (such as a disk or SAS cable), you should wait before performing the next action to allow the system software to fully process the event. This could take up to 3 minutes to complete.

  4. After replacing a disk, if you have a bare metal deployment of Oracle Database Appliance, make the disk available to the appliance using the oakcli command. Type:

    # oakcli add disk -local

    Note:

    This command is not supported on virtualized configurations.

    Refer to the Administration and Reference Guide for additional details.

Remove a Boot Drive

How to remove a boot drive from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Identify the boot drive that you want to remove.

    The amber Service Required LED might be lit. For specific drive locations, see Storage and Boot Drive Locations.

  2. Remove the boot drive.
    1. To open the drive door, slide the latch to the left [1] as shown in the following figure.
    2. Pull the door open and push the storage drive release button to open the latch [2 and 3] as shown in the following figure.
    3. Grasp the latch, swing it open 45 degrees until it unlatches the drive from the slot and slowly pull the drive straight out of the drive slot [2] as shown in the following figure.

      Do not bend the latch too far to the right or exert too much force on the latch when removing the drive.

      Caution:

      Equipment damage. Close the door after removing a boot drive to prevent overheating due to improper airflow.

      Description of T4_127873.jpg follows
      Description of the illustration T4_127873.jpg

Install a Boot Drive

How to install a boot drive in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Determine the drive slot location for the replacement drive.

    Drives are physically addressed according to the slot in which they are installed. See Storage and Boot Drive Locations for drive locations.

  2. Pull open the rear drive door.
  3. Slide the drive into the drive slot until it is fully seated [1] as shown in the following figure.
  4. Close the drive latch to lock the drive in place.
  5. Close the drive door and ensure that the door latch engages [2] as shown in the previous figure.

    Caution:

    Equipment damage. Close the door after removing a boot drive to prevent overheating due to improper airflow.

  6. Run the following command to ensure that the OS sees the replacement disk. 
    # lsscsi -v | grep ATA
[0:0:0:0]diskATA  SEAGATE ST95001N n/a   /dev/sda
[1:0:0:0]diskATA  SEAGATE ST95001N n/a   /dev/sdb

Servicing Fan Modules (CRU)

Perform tasks for servicing system chassis fan modules in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each Oracle Database Appliance Version 1 server node contains two fan modules. Each fan module contains a single, dual-motor, 80 mm, counter-rotating fan assembly that contains two fans. Each fan module is hot-pluggable. For specific information about fan status LEDs, see Server Node Fan Status Indicators.

When a server node is removed from the system, the fans provide sufficient cooling for all 24 front disks and the server node. A door automatically closes off the vacant server node slot to ensure proper cooling. When the server node is replaced, its two fans also cool the 24 front disks and provide cooling to the second server node.

Caution:

Equipment damage. If a fan module fails, replace it as soon as possible.

Parent topic: Servicing Hot-Pluggable Components

Detecting a Fan Module Failure

Learn how to detect a fan module failure in an Oracle Database Appliance Version 1.

The following LEDs in Oracle Database Appliance Version 1 are lit when a fan module fault is detected:

  • Front and rear Service Required LEDs located on each server node

  • REAR HDD/PS/FAN LED located on the front of each server node

  • Fan Fault Status LED located on the faulty fan module

The system over-temperature LED for a server node might light if a fan fault causes an increase in server node operating temperature. See Oracle Database Appliance Version 1 Status Indicators for more information about server node LEDs.

Remove a Fan Module

How to remove a fan module in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes removing a fan module from Oracle Database Appliance Version 1.

Caution:

Equipment damage. When removing a fan module from a powered on system, it must be replaced within two minutes of removal.

  1. Identify the faulty fan module with its amber LED.

    When a fan fails, the Service Required LED lights amber. For information about fan status LEDs, see Server Node Fan Indicators.

  2. To remove the faulty fan module, press down on the fan release lever [1] as shown in the following figure.
  3. While holding the release lever down, use the handle on the fan module to pull it out of the server node [2] as shown in the following figure.

    The fan door swings shut to ensure proper cooling.

    Description of T4_127877a.jpg follows
    Description of the illustration T4_127877a.jpg

Install a Fan Module

How to install a fan module in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes installing a fan module from Oracle Database Appliance Version 1.

  1. Align the fan module in the fan door and slide it into the server node.

    The extender on the side of the fan module pushes the fan door open, allowing the fan module to enter.

  2. Apply firm pressure to fully seat the fan module.

    The fan release lever engages when the fan is fully seated as shown in the following figure.

    Description of T4_127878.jpg follows
    Description of the illustration T4_127878.jpg
  3. Verify that the Fan Fault Status LED on the replacement fan module is lit green.
  4. Verify that the following fault LEDs on the applicable server node are off:

    • Front and rear Service Required LEDs located on the applicable server node

    • REAR HDD/PS/FAN LED located on the front of the applicable server node

    See Oracle Database Appliance Version 1 Status Indicators for more information about system LEDs.

Servicing Power Supplies (CRU)

Perform tasks for servicing system chassis power supplies in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Oracle Database Appliance Version 1 is equipped with two hot pluggable power supplies. They are redundant, meaning that the system can operate with a single power supply. This allows you to remove and replace a power supply without shutting the system down.

If a power supply fails and you do not have a replacement available, to ensure proper airflow, leave the failed power supply installed in the system.

For information about power supply status LEDs, see Power Supply Status Indicators.

Parent topic: Servicing Hot-Pluggable Components

Detecting a Power Supply Failure

Learn how to detect a power supply failure in an Oracle Database Appliance Version 1.

The following LEDs light up in Oracle Database Appliance Version 1 when the system detects a power supply fault:

  • Front and rear Service Required LEDs located on each server node

  • REAR HDD/PS/FAN LED located on the front of each server node

  • Service Required LED located on the faulty power supply

See Oracle Database Appliance Version 1 Status Indicators for more information about these LEDs.

Remove a Power Supply

How to remove a power supply from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes removing a Power Supply from Oracle Database Appliance Version 1.

Caution:

Hazardous voltages. To reduce the risk of electric shock and danger to personal health, follow the instructions.

  1. Identify which power supply (0 or 1) requires replacement.

    A lit Service Required LED on a power supply indicates that a failure was detected. For information about power supply status LEDs, see Power Supply Status Indicators.

  2. Disconnect the power cord from the faulty power supply.
  3. Grasp the power supply handle and press the release latch [1] as shown in the following figure.
  4. Pull the power supply out of the chassis [2] as shown in the following figure.

Install a Power Supply

How to install a power supply in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes removing a Power Supply from Oracle Database Appliance Version 1.

Caution:

Hazardous voltages. To reduce the risk of electric shock and danger to personal health, follow the instructions.

  1. Align the replacement power supply with the empty power supply chassis bay.
  2. Slide the power supply into the bay until it is fully seated as shown in the following figure.

    The release latch engages when the power supply is fully seated.

    Description of T4_127880.jpg follows
    Description of the illustration T4_127880.jpg
  3. Reconnect the power cord to the power supply and verify the following:

    • The power supply AC Present LED is lit

    • The power supply Service Required LED is off.

  4. Verify that the following LEDs are off:

    • Service Required LEDs located on the front of both server nodes

    • REAR HDD/PS/FAN LED located on the front of both server nodes

    See Oracle Database Appliance Version 1 Status Indicators for more information about system LEDs.

Servicing CRUs That Require Server Node Power Off

Perform tasks for servicing customer-replaceable units (CRUs) for the Oracle Database Appliance Version 1 that require you to power off the server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section includes information on how to service the following Oracle Database Appliance Version 1 CRUs:

Parent topic: Servicing the Oracle Database Appliance Version 1

Server Node CRU Component Locations

Learn about customer-replaceable server node components in the Oracle Database Appliance Version 1.

Each server node (also called a system controller) in Oracle Database Appliance Version 1 includes the replaceable components shown in the following figure.

Description of T4_127882.jpg follows
Description of the illustration T4_127882.jpg
Callout Description

1

DDR3 Memory DIMMs (12)

2

PCIe Cards Mounted on PCIe Riser

3

PCIe Riser

4

Internal HBA PCIe Card

5

Battery

Parent topic: Servicing CRUs That Require Server Node Power Off

Servicing Memory Modules (DIMMs) (CRU)

Learn about customer-replaceable server node components in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each server node in Oracle Database Appliance Version 1 is provisioned with twelve 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMMs, for a total of 96GB.

The server node supports a maximum memory speed of 1333 MHz, even if 1600 MHz DIMMs are installed.

Before replacing a DIMM see the following:

Parent topic: Servicing CRUs That Require Server Node Power Off

DIMM and CPU Physical Layout

Learn about DIMM and processor layout in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each processor in Oracle Database Appliance Version 1 has six DIMM slots numbered D0 through D5. D0 is the closest to the processor and D5 is the farthest.

Each slot should contain a 1333 MHz or 1600 MHz DDR3, 8GB dual rank DIMM. No other configurations are supported.

The server node supports a maximum memory speed of 1333 MHz, even if it is configured with 1600 MHz DIMMs.

If the system contains a mixture of 1333 MHz and 1600 MHz DIMMs, then P0 and P1 should be configured the same, so that both sides are symmetrical. For example, if you install only two 1600 MHz DIMMs, they should go into P0, D0 and P1, D0.

The following figure shows the physical layout of the DIMMs and CPUs. When viewing the server node from the front, CPU0 (P0) is on the right.

Description of T4_127950.jpg follows
Description of the illustration T4_127950.jpg

Each processor socket supports three independent memory channels labeled channel A, B, and C, where channel A is closest to the processor socket. Each channel supports two DIMM slots, is controlled by an independent memory controller, and operates independent of the other channels.

Remove Faulty DIMMs

How to remove a DIMM from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Identify the faulty DIMM(s).
    1. To identify the location of a faulty DIMMs, press the Fault Remind button on the motherboard as shown in the following figure.

      Note:

      When the Fault Remind button is pressed, the Fault Remind Power Good LED lights green to indicate that there is sufficient voltage present in the fault remind circuit to light the fault LEDs. If this LED fails to light when you press the Fault Remind button, the capacitor powering the fault remind circuit has lost its charge. This can happen if the Fault Remind button is pressed for a long time with fault LEDs lit or if the server node has been out of the chassis for more then 15 minutes.

      Description of T4_127883.jpg follows
      Description of the illustration T4_127883.jpg
      Callout Description

      1

      Fault Remind Button

      2

      Fault Remind Power Good LED (green)
    2. Note the location of faulty DIMMs.

      The amber DIMM fault LEDs light if the adjacent DIMM is faulty as shown in the following figure.

      Description of T4_127951.jpg follows
      Description of the illustration T4_127951.jpg

      • If the DIMM fault LED is off, the DIMM is operating properly.

      • If the DIMM fault Required LED is on (amber), the DIMM is faulty and should be replaced.

  3. To remove the faulty DIMM(s), do the following:
    1. Rotate both DIMM slot ejectors outward as far as they go.

      The ejectors push the DIMM partially up.

    2. Carefully lift the DIMM straight up to remove it from the socket as shown in the following figure.
      Description of DIMM_alignment.jpg follows
      Description of the illustration DIMM_alignment.jpg
      Callout Description

      1

      DIMM connector slot

      2

      DIMM connector key

      3

      DIMM ejector lever
  4. Replace each faulty DIMM with either another DIMM of the same rank size.

    For DIMM replacement instructions, see Install DIMMs.

    Caution:

    Do not operate the system with an empty DIMM slot. If you remove a DIMM, you must replace it before starting the server.

Install DIMMs

How to install a DIMM in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Unpack the replacement DIMMs and place them on an antistatic mat.
  2. Ensure that the replacement DIMMs match the system requirements.

    The system supports only 1333 MHz or 1600 MHz DDR3, 8GB, dual rank DIMMs obtained from Oracle.

    For the best performance, if you combine 1333 MHz and 1600 MHz DIMMs in a single system, they should be configured so that P0 and P1 have the same mixture, in the same DIMM slots. For example, in a 1333 MHz system, if you replace P0, D0 with a 1600 MHz DIMM, you should also replace P1, D0 with a 1600 MHz DIMM.

    The server node supports a maximum memory speed of 1333 MHz, even if 1600 MHz DIMMs are installed.

  3. Ensure that the ejector tabs are in the open position.
  4. Align the replacement DIMM with the connector.

    Align the notch in the DIMM with the key in the connector. The notch ensures that the DIMM is oriented correctly as shown in the following figure.

    Description of T4_127884.jpg follows
    Description of the illustration T4_127884.jpg
  5. Push the DIMM into the connector until the ejector tabs lock the DIMM in place.

    If the DIMM does not easily seat into the connector, verify that the notch in the DIMM is aligned with the key in the connector as shown above. If the notch is not aligned, damage to the DIMM might occur.

  6. Repeat Step 3 through Step 5 until all replacement DIMMs are installed.
  7. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.
  8. Clear the DIMM faults.
    1. Log in to the server node Oracle ILOM CLI as root.
    2. To view server node faults, type the following command:

      -> show /SP/faultmgmt

      Oracle ILOM lists all known faults. For example:

      SP/faultmgmt
Targets:
0 (/SYS/MB/P0/D2)
Properties:
Commands:
cd
show
    3. To clear the DIMM fault, type the following command:

      -> set /SYS/MB/Px/Dn clear_fault_action=true

    For example, to clear a fault on the DIMM in location D2 on CPU0:

    -> set /SYS/MB/P0/D2 clear_fault_action=true
Are you sure you want to clear /SYS/MB/P0 (y/n)? y
Set 'clear_fault_action' to 'true'

Error Correction and Parity Protection

Learn about DIMM ECC and parity errors in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 server node's processor provides parity protection on its internal cache memories, and error-correcting code (ECC) protection of the data. The server node detects and posts the following errors to the Oracle ILOM event log:

  • Correctable and uncorrectable memory ECC errors

  • Uncorrectable CPU internal errors

Advanced ECC corrects up to 4 bits in error on nibble boundaries, as long as they are all in the same DRAM. If a DRAM fails, the DIMM continues to function.

To clear a fault once the faulty DIMM has been replaced, type the following in the Oracle ILOM CLI:

-> set clear_fault_action=true

For more information on clearing DIMM faults, see the Oracle Integrated Lights Out Manager (Oracle ILOM) 3.0 Documentation Collection.

Servicing PCIe Risers (CRU)

Perform tasks for servicing PCIe risers in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

PCIe cards in Oracle Database Appliance Version 1 are installed on a vertical riser. You must remove the riser to remove and replace a PCIe card. Also, you must remove the PCIe riser when replacing the motherboard.

Caution:

These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures.

Parent topic: Servicing CRUs That Require Server Node Power Off

Remove PCIe Riser From Server Nodes

How to remove a PCIe riser from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. If you are servicing a PCIe card, locate its position on the riser.
  3. Disconnect any data cables connected to the cards on the PCIe riser being removed.

    To disconnect a cable from a PCIe card, press the latch, push in toward the connector, and then pull out to remove the cable.

    Note the location of all cables for reinstallation later.

  4. Ensure that the latch adjacent to the location where PCIe riser is installed is in the open (down) position [1] as shown in the following figure.

    If the latch is in the closed position, it prevents you from removing the PCIe riser.

  5. Loosen the three green captive Phillips screws that secure the PCIe riser to the server node [1] as shown in the following figure.

    Access these screws from the rear of the server node.

    Description of T4_127888.jpg follows
    Description of the illustration T4_127888.jpg
  6. Loosen the green captive Phillips screw that secures the PCIe riser to the motherboard [2].
  7. To lift the PCIe riser out of the server node, grasp the front-most side plastic tab with one hand and the rear of the riser with the other hand, and lift it straight up and out of the server node [2].
  8. Place the PCIe riser and any cards attached to it on an antistatic mat.

Install PCIe Riser in Server Nodes

How to install a PCIe riser in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Before installing the PCIe riser, ensure that the latch adjacent to the location where PCIe riser is to be installed is in the open (down) position [2].
  2. Install the PCIe riser.
    1. Ensure that any PCIe cards installed in the PCIe riser are properly seated, and that the card's locking bracket is flush with the recess in the riser and is engaging the locking tab.

      For instructions for installing a PCIe card into a PCIe riser, see Install PCIe Card in PCIe Riser.

    2. Lower the PCIe riser, and any cards attached to it, into the server node and push the riser down until it seats into the connector on the motherboard [1] as shown in the following figure.
    3. Tighten the green captive Phillips screw that secures the riser to the motherboard [1] as shown in the following figure.
    4. Tighten the three green captive Phillips screws that secure the PCIe riser to the chassis [2] as shown in the previous figure.

      Access these screws from the rear of the server node.

  3. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Reconnect any data cables to the PCIe card connectors on the system rear panel.
    4. Power on the server node.
  4. Clear PCIe riser faults.
    1. Log in to the Oracle ILOM CLI as root.
    2. Type:

      -> show /SP/faultmgmt

      Oracle ILOM lists all known faults. For example:

      SP/faultmgmt
Targets:
0 (/SYS/MB/RISER)
Properties:
Commands:
cd
show
    3. To clear PCIe riser faults, use the set command. For example: 
      -> set /SYS/MB/RISER clear_fault_action=true
Are you sure you want to clear /SYS/MB/RISER (y/n)? y
Set 'clear_fault_action' to 'true'

Servicing PCIe Cards (CRU)

Perform tasks for servicing PCIe cards in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

PCIe cards in Oracle Database Appliance Version 1 are installed on a vertical riser. You must remove the riser to remove and replace a PCIe card. See Servicing PCIe Risers (CRU).

Caution:

These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices as described in Performing Electrostatic Discharge and Antistatic Prevention Measures.

Parent topic: Servicing CRUs That Require Server Node Power Off

PCIe Card Configuration

Learn about PCIe cards in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 PCIe expansion system includes one standalone low-profile slot on the motherboard and a PCIe riser with three slots. These are provisioned as follows:

  • Motherboard slot: A low-profile, dual-port SAS-2 HBA used internally

  • PCIe slot 2: Dual-port SAS-2 HBA used internally

  • PCIe slot 1: Quad-port 1-Gb Ethernet NIC

  • PCIe slot 0: Dual-port 10-Gb Ethernet NIC

Caution:

If you replace a PCIe card, ensure the replacement is identical to the card you are replacing.

Remove PCIe Card From PCIe Riser

How to remove a PCIe card from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Locate the PCIe card in the PCIe riser that you want to remove.

    See the "Oracle Database Appliance Version 1 Back Panel" section of the Oracle Database Owner's Guide for the location of the PCIe slots.

  3. If necessary, make a note of where the PCIe cards are installed.
  4. Disconnect all data cables from the PCIe card.

    To disconnect a cable from the PCIe card, press the latch, push in toward the connector, and then pull out to remove the cable.

    Note the location of all cables for reinstallation later.

  5. Remove the PCIe riser.
  6. Remove the PCIe card from the riser.
    1. Carefully disconnect the PCIe card from the riser connector and remove it from the riser board connector as shown in the following figure.
    2. Place the PCIe card on an antistatic mat.

Install PCIe Card in PCIe Riser

How to install a PCIe card in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Unpack the replacement PCIe card and place it on an antistatic mat.
  2. Locate the proper PCIe slot for the card you are replacing.
  3. Remove the PCIe riser.
  4. Insert the PCIe card into the correct slot on the riser.
    1. Press down on the PCIe card until its bracket [3] comes in contact with the recessed area [1] on the PCIe riser as shown in the following figure.
    2. Ensure the card bracket engages the PCIe riser locking tab [2] as shown in the following figure.
      Description of T4_127891.jpg follows
      Description of the illustration T4_127891.jpg
      Callout Description

      1

      Recessed area on the PCIe riser

      2

      PCIe riser locking tab

      3

      PCIe card bracket
  5. Install the PCIe riser.
  6. Reconnect any cables to the PCIe card that you unplugged during the removal procedure.
  7. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Reconnect any data cables to the PCIe card connectors on the system rear panel.
    4. Power on the server node.
  8. Clear the PCIe card fault.
    1. Log in to the server node as >root> using the Oracle ILOM CLI.
    2. To view server node faults, type the following command to list all known faults on the system:

      -> show /SP/faultmgmt

      Oracle ILOM lists all known faults, for example:

      SP/faultmgmt
Targets:
0 (/SYS/MB/RISER/PCIE2)
Properties:
Commands:
cd
show
    3. To clear PCIe riser faults, use the set command. For example: 
      -> set /SYS/MB/RISER clear_fault_action=true
Are you sure you want to clear /SYS/MB/RISER (y/n)? y
Set 'clear_fault_action' to 'true'
    4. To clear a PCIe card fault, use the set command. For example, to clear a fault on PCIe 2: 
      -> set /SYS/MB/RISER/PCIE2 clear_fault_action=true
Are you sure you want to clear /SYS/MB/RISER/PCIE2 (y/n)? y
Set 'clear_fault_action' to 'true'

Remove Primary HBA PCIe Card From Motherboard

How to remove the primary HBA card from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Remove the primary PCIe card.
    1. Locate the Primary HBA PCIe card next to the rear-mounted disk drives.
    2. Disconnect the data cables from the PCIe card by pressing each cable's release latch and removing the cable [1] as shown in the following figure.

      Note:

      There are two data cables that connect the PCIe card to the server node disk drive backplane. Note their location for reinstallation later.

      Description of T4_127892.jpg follows
      Description of the illustration T4_127892.jpg
    3. Grasp the PCIe card and lift it up and out of the server node [2] as shown in the previous figure.
    4. Place the PCIe card on an antistatic mat.

Install Primary HBA PCIe Card in Motherboard

How to install the primary HBA card in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Unpack the replacement PCIe card and place it on an antistatic mat.

    Note:

    To install a replacement HBA PCIe card into the primary HBA PCIe slot on the motherboard, a special metal bracket mounted to the PCIe card is required. The standard low-profile or full-height metal bracket standard on PCIe cards must be replaced with this unique metal bracket (available on the original primary HBA) before installation.

  2. Install the internal PCIe card.
    1. Locate the internal PCIe card connector next to the rear-mounted disk drives.
    2. As you install the PCIe card, align the notch on the PCIe card with the key on the server node chassis wall and press down on the PCIe card to seat it into the connector [1] as shown in the following figure.

      Caution:

      If the notch and key are not aligned, damage to the PCIe card might occur.

      Description of T4_127893.jpg follows
      Description of the illustration T4_127893.jpg
    3. Reconnect the cables to the primary HBA card connectors that you disconnected during the removal procedure [2] as shown in the previous figure.
  3. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.
  4. Clear the primary HBA card fault.
    1. Log in to the server node as root using the Oracle ILOM CLI.
    2. To view server node faults, type the following command to list all known faults on the server node:

      -> show /SP/faultmgmt

      Oracle ILOM lists all known faults, for example:

      SP/faultmgmt
Targets:
0 (/SYS/MB/HBA)
Properties:
Commands:
cd
show
    3. To clear the internal PCIe card fault, use the set command. For example: 
      -> set /SYS/MB/HBA clear_fault_action=true
Are you sure you want to clear /SYS/MB/HBA (y/n)? y
Set 'clear_fault_action' to 'true'

Servicing the Server Node Battery (CRU)

Learn about servicing a server node system battery in the Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 battery maintains the date and time for the Oracle ILOM service processor when the server node is removed from the system and, therefore, is powered off. If the server node fails to maintain the proper time when powered off, replace the battery.

Caution:

These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

  • Remove Battery
    How to remove the system battery in an Oracle Database Appliance Version 1 server node.
  • Install Battery
    How to install the system battery in an Oracle Database Appliance Version 1 server node.

Parent topic: Servicing CRUs That Require Server Node Power Off

Remove Battery

How to remove the system battery in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Remove the battery.
    1. Place you finger between the battery and the server node side wall and push the battery away from the side wall.
    2. Twist the battery (either clockwise or counter-clockwise) and lift it out as shown in the following figure.

Install Battery

How to install the system battery in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Unpack the replacement battery.
  2. Press the new battery into the battery holder with the positive side (+) facing the server node side wall.
  3. If the service processor is configured to synchronize with a network time server using the Network Time Protocol (NTP), the Oracle ILOM clock is reset as soon as the server node is powered on and connected to the network. Otherwise, proceed to the next step.
  4. If the service processor is not configured to use NTP, you must reset the Oracle ILOM clock using the Oracle ILOM CLI or the web interface.
  5. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

Servicing FRUs

Perform tasks for servicing field-replaceable units (FRUs) for the Oracle Database Appliance Version 1 that require you to power off the system and/or server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Note:

Only authorized Oracle Service personnel can service field-replaceable unit (FRU) components.

Parent topic: Servicing the Oracle Database Appliance Version 1

Removing and Installing the Air Duct (FRU)

Learn about removing and installing the air duct for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The air duct for the Oracle Database Appliance Version 1 must be removed to service the CPUs.

The air duct is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment overheating. Ensure that the air duct is installed correctly before powering on the server.

  • Remove Air Duct
    How to remove an air duct in an Oracle Database Appliance Version 1 server node.
  • Install Air Duct
    How to install an air duct in an Oracle Database Appliance Version 1 server node.

Parent topic: Servicing FRUs

Remove Air Duct

How to remove an air duct in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Remove the air duct.
    1. From the rear of the server node, grasp the middle/rear of the air duct with your right hand and lift it up to a 45 degree angle [1] as shown in the following figure.

      The air duct swings up and away from the rear of the system.

      Description of A0974_X4370M2_remove_air_duct.jpg follows
      Description of the illustration A0974_X4370M2_remove_air_duct.jpg
    2. Grasp the left end of the plastic air duct with your left hand to hold it at a 45 degree angle, and with your right hand press gently down on the middle of the air duct until it bends enough to disengage its hinges from their sockets and allow removal of the air duct [2] as shown in the previous figure.

Install Air Duct

How to install an air duct in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Caution:

Equipment overheating. Ensure that the air duct is installed correctly before powering on the server.

  1. Install the air duct into the chassis.
    1. From the rear of the server node, insert the air duct's right hinge into the right-side socket [2], and place the left hinge on top of the left-side socket.
    2. Grasp the left end of the air duct with your left hand to hold it at a 45 degree angle, and, with your right hand, press gently down on the middle of the air duct until it bends enough to insert the left hinge into the left-side socket [2].
    3. Carefully lower the air duct to its closed position, with particular attention given to the SAS cables [1].

      Ensure that the openings on each side of the air duct fit around the cables and not on top of them.

      Caution:

      Equipment overheating. Verify that the air duct is fully closed.

  2. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

Servicing Processors (CPUs) (FRU)

Learn about servicing processors in an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The CPU is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing FRUs

Remove Processor (CPU)

How to remove a processor from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Caution:

Equipment overheating. If you remove a CPU/heatsink from the system, you should replace it or install a CPU filler before you return the server to operation; otherwise, the system might overheat due to improper airflow.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
    4. Remove the air duct.
  2. Remove the CPU.
    1. Identify which CPU to remove.
    2. To identify the location of the faulty CPU, press the Fault Remind button on the motherboard.

      Note:

      When the Fault Remind button is pressed, the Fault Remind Power Good indicator (LED) lights green to indicate that there is sufficient voltage present in the fault remind circuit to light the fault indicators. If this indicator fails to light when you press the Fault Remind button, the capacitor powering the fault remind circuit has lost its charge. This can happen if the Fault Remind button is pressed for a long time with fault indicators lit or if the server node has been out of the chassis for more then 15 minutes.

    3. The fault LED for the faulty CPU lights.

      The fault LED is located next to the CPU as shown in the following figure.

      Description of T4_127953.jpg follows
      Description of the illustration T4_127953.jpg

      • If CPU fault LED is off: CPU is operating properly.

      • If CPU fault LED is on (amber): CPU is faulty and should be replaced.

      Viewing the server node from the front, CPU0 (P0) is on the right side of the server node.

    4. Using a Phillips screwdriver, turn one captive screw on the heatsink counterclockwise two full turns, then turn the other screw two full turns, and keep alternating between the two screws until they are removed [2] as shown in the following figure.
    5. Twist the heatsink slightly to break the grease seal, then lift it off and place it upside down on a flat surface to prevent the thermal grease from contaminating other components.
    6. Using the wipes supplied with the replacement CPU, carefully clean the thermal grease from both the bottom of the heatsink and the top of the CPU.

      Caution:

      Equipment damage. When cleaning the top of the CPU, be careful not to get the thermal grease on your fingers, the CPU socket or other associated components as this could result in contamination.

    7. Disengage the CPU release lever by pushing down and moving it to the side away from the CPU, and then rotating the lever upward [3] as shown in the previous figure.
    8. Raise the pressure frame on the CPU to the open position [3].
    9. Use your index finger to carefully lift up the edge of the CPU or protective cap that is farthest from the socket alignment slots [4] as shown in the previous figure, then firmly grasp both sides of the CPU or protective cap with your thumb and index finger on your other hand [4], and carefully lift the CPU or protective cap up and out of the socket [5] as shown in the previous figure.

Install Processor (CPU)

How to install a processor in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Attach an antistatic wrist strap.
  2. Unpack the replacement CPU.

    The CPU replacement kit includes a new CPU, wipes, and a tube of thermal grease.

  3. Install the CPU.
    1. Grasp the sides of the CPU firmly with your thumb and index finger, tilt it at a 45 degree angle, orient it with the socket alignment tabs [2] as shown in the following figure.
    2. Carefully lower the end of the CPU with the alignment tabs into the socket, support the raised end of the CPU with the index finger on your other hand, and lower the CPU into the socket [3] as shown in the previous figure.
    3. Lower the pressure frame to the closed position, ensuring that the pressure frame sits flat around the periphery of the CPU [4-1] as shown in the previous figure. Then engage the release lever by rotating it downward and slipping it under the catch [4-2].
    4. Ensure that there is no debris on the top of the CPU die.
    5. Use the syringe (supplied with the new or replacement CPU) to apply approximately 0.1 ml of thermal grease to the center of the top of the CPU. Do not distribute the grease.
    6. Orient the heatsink so that the DIMM SIDE label on the top of the heatsink is facing the memory modules (DIMMs) and the two captive Phillips screws align with the mounting studs.

      Each heatsink is labeled to indicate which side of the heatsink faces the memory modules (DIMMs) when the heatsink is properly oriented.

    7. Tighten the two Phillips screws alternately two full turns at a time until the screws are fully seated [5] as shown in the previous figure.
  4. Return the server node to operation.
    1. Install the air duct.
    2. Install the server node top cover.
    3. Install the server node into the system.
    4. Power on the server node.
  5. Clear the CPU faults.
    1. Log in to the server node as root using the Oracle ILOM CLI.
    2. To view server node faults, type the following command to list all known faults on the system:

      -> show /SP/faultmgmt

      Oracle ILOM lists all known faults, for example:

      SP/faultmgmt
Targets:
0 (/SYS/MB/P0)
Properties:
Commands:
cd
show
    3. To clear the fault, type the following command:

    -> set /SYS/MB/Pn clear_fault_action=true

    For example, to clear a fault on P0:

    -> set /SYS/MB/P0 clear_fault_action=true
Are you sure you want to clear /SYS/MB/P0 (y/n)? y
Set 'clear_fault_action' to 'true'

Servicing the Boot Disk Backplane (FRU)

Learn about servicing the boot disk backplane in an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 boot disk backplane (BDB) serves as an interface between the motherboard and the rear-mounted disk drives.

The boot disk backplane is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing FRUs

Remove Boot Disk Backplane

How to remove the boot disk backplane from an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Unseat the boot disk drives.
  3. Remove the boot disk backplane.
    1. Disconnect the power and data cables [1] as shown in the following figure.
    2. Remove the four Phillips screws that secure the boot disk backplane to the rear-mounted disk drives assembly and remove the backplane [2] as shown in the previous figure.
  4. Place the boot disk backplane on an antistatic mat.

Install Boot Disk Backplane

How to install the boot disk backplane in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Install the boot disk backplane.
    1. Position the boot disk backplane on the rear-mounted disk drives assembly and install and tighten the four Phillips screws to secure the backplane [2] as shown in the previous figure.
    2. Reconnect the power cable and the data cables [1] as shown in the previous figure.
  2. Return the server node to operation.
    1. Re-seat the boot disk drives.
    2. Install the server node top cover.
    3. Install the server node into the system.
    4. Power on the server node.

Servicing the Power Distribution Board (FRU)

Learn about servicing the power distribution board in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 power distribution board (PDB) distributes power from the power supplies to all system components.

The power distribution board is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Caution:

Equipment damage. Remove all power from the system before removing or installing the power distribution board. Power down both server nodes (also called system controllers) and disconnect the power cords from the system before performing these procedures. For instructions, see Shutting Down a Server Node and Powering Off the System.

Parent topic: Servicing FRUs

Remove Power Distribution Board

How to remove the power distribution board from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the system for service.
    1. Power off the system.
    2. Disconnect the power cords from the system.
    3. If the system is installed in a rack, remove it.

      For information on racking the system chassis, see the Oracle Database Appliance Owner's Guide.

    4. Remove both power supplies from the system.
    5. Attach an antistatic wrist strap.
  2. Remove both server nodes from the system.
  3. Remove the middle section of the system top cover.
  4. Remove the power distribution board.
    1. Disconnect the ribbon cable connector on the power distribution board [1] as shown in the following figure.

      The ribbon cable is located between the power distribution board and the chassis side wall. It connects the power distribution board to the disk midplane.

      Description of T4_127898.jpg follows
      Description of the illustration T4_127898.jpg
    2. Remove the two Phillips screws that secure the power distribution board to the chassis [2] as shown in the previous figure.

      You access the screws through two holes in the side of the chassis.

    3. Carefully remove the chassis interlock switch connector from the power distribution board [3] as shown in the previous figure.

      To gain access to the chassis interlock switch connector, grasp the power distribution board with both hands, slide it to the rear of the system chassis to unplug it from the disk midplane module, and lift it up until you can grasp and remove the connector.

    4. Lift the power distribution board out of the system chassis [4] as shown in the previous figure.
    5. Place the power distribution board on the antistatic mat

Install Power Distribution Board

How to install the power distribution board in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Install the power distribution board into the system chassis.
    1. Lower the power distribution board partially into the system [1] as shown in the following figure.

      Figure A-1 Installing the Power Distribution Board

      Description of Figure A-1 follows
      Description of "Figure A-1 Installing the Power Distribution Board"
    2. Reconnect the chassis interlock switch cable [2] as shown in the previous figure.
    3. Align the power distribution board with the two power connectors on the disk midplane module and slide the power distribution board forward until the connectors seat.
    4. To secure the power distribution board to the system, use the holes in the system side wall to access and tighten the two Phillips screws [3] as shown in the previous figure.
    5. Reconnect the power distribution board ribbon cable [4] as shown in the previous figure.
  2. Return the system to operation.
    1. Install both server nodes into the system.
    2. Install the middle section of the top cover.

      Install and tighten the Phillips screws that secure the middle section of the top cover to the system chassis.

    3. Install both power supplies into the system.
    4. If the system was installed in a rack, reinstall it into the rack.

      See the Oracle Database Appliance Owner's Guide for instructions.

    5. Reconnect the power cords to the system and power on the system.

Servicing the Disk Midplane Module (FRU)

Learn about servicing the disk midplane module in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 disk midplane interconnects the front disk drives to the server nodes, the front indicator modules, and the power distribution board (PDB).

The disk midplane board is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Caution:

Equipment damage. Remove all power from the system before removing or installing the power distribution board. Power down both server nodes (also called system controllers) and disconnect the power cords from the system before performing these procedures. For instructions, see Shutting Down a Server Node and Powering Off the System.

Parent topic: Servicing FRUs

Remove Disk Midplane Module

How to remove the disk midplane module from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the system for service.
    1. Power off the system.
    2. Disconnect the power cords from the system.
    3. If the system is installed in a rack, remove it.

      See the Oracle Database Appliance Owner's Guide for information on racking the system chassis.

    4. Remove both power supplies from the system.
    5. Attach an antistatic wrist strap.
  2. Remove all of the front storage drives.
  3. Remove both server nodes from the system.
  4. Remove the middle section of the system top cover.
  5. Loosen the two captive Phillips screws that secure the side-wall cover to the chassis and remove the cover.

    The side-wall cover is positioned under the middle section of the system top cover. Before you can remove the side-wall cover, you must remove the middle section of the system top cover as shown in the following figure.

    Description of T4_127916.jpg follows
    Description of the illustration T4_127916.jpg
  6. Remove the power distribution board.
  7. Remove the disk midplane module.
    1. Before disconnecting the two front indicator module (FIM) cable connectors from the disk midplane module, label them: the lower connector on the disk midplane is for SN0 and the upper connector is for SN1.
    2. Disconnect the two FIM cable connectors from the disk midplane module [1] as shown in the following figure.
    3. Remove the Phillips screw that secures the disk midplane module to the disk drive cage [2] as shown in the previous figure.
    4. To remove the disk midplane module from the system chassis, lift the board up about 0.25 inches (6.35 mm) to clear the standoffs that hold it in place [3] as shown in the previous figure.

      To remove the board, you might need to move the bottom of the board away from the disk drive cage to disengage the standoff located at the top left corner of the board. Then, you should be able to lift the board up and out of the system.

      There are four columns of standoffs, four in the left-most column and three in each of the remaining columns.

    5. Lift the disk midplane module up and out of the system [4] as shown in the previous figure.
    6. Place the board on an antistatic mat.

Install Disk Midplane Module

How to install the disk midplane module in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Install the disk midplane module.
    1. Move the front indicator module (FIM) cable connectors toward the rear of the system so that the disk midplane module is not installed over them.
    2. Lower the disk midplane module in the system chassis [1] as shown in the following figure.
    3. Position the disk midplane module against the disk drive cage, tilting the top slightly forward so that it fits over the top-most standoff on the left side and then position board so that it fits over the remaining 12 standoffs, then push downward on the board to engage the standoffs [2] as shown in the previous figure.
    4. To secure the disk midplane module to the disk drive cage, install the Phillips screw [3] as shown in the previous figure.
    5. Reconnect the two FIM cable connectors to the receptacles on the disk midplane module [4] as shown in the previous figure.

      Ensure that the FIM connectors are properly connected. The lower connector on the disk midplane is for SN0 and the upper connector is for SN1.

  2. Install the power distribution board into the system.
  3. Position the side-wall cover into the chassis and tighten the two captive Phillips screws to secure the side-wall cover to the chassis.
  4. Install the middle section of the system's top cover.

    Install and tighten the Phillips screws that secure the middle section of the top cover to the system chassis.

  5. Reinstall all of the front storage drives.
  6. Install both server nodes into the system.
  7. Return the system to operation.
    1. Install both power supplies into the system.
    2. If the system was installed in a rack, reinstall it into the rack.

      See the Oracle Database Appliance Owner's Guide for instructions.

    3. Reconnect the power cords to the system and power on the system.

Servicing the Disk Midplane Module HDD Cable (FRU)

Learn about servicing the disk midplane module HDD cable in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 HDD cable connects the power distribution board to the disk midplane module.

The disk midplane module HDD cable is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. Remove all power from the system before removing or installing the power distribution board. Power down both server nodes (also called system controllers) and disconnect the power cords from the system before performing these procedures. For instructions, see Shutting Down a Server Node and Powering Off the System.

Parent topic: Servicing FRUs

Remove Disk Midplane Module HDD Cable

How to remove the disk midplane module HDD cable from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the system for service.
    1. Power off the system.
    2. Disconnect the power cords from the system.
    3. If the system is installed in a rack, remove it.

      See the Oracle Database Appliance Owner's Guide for instructions.

    4. Attach an antistatic wrist strap.
  2. Remove the middle section of the system top cover.
  3. Disconnect the HDD ribbon cable connector located on the power distribution board [1] as shown in the following figure.
  4. Disconnect the HDD ribbon cable connector located on the disk midplane module [2] as shown in the previous figure.

Install Disk Midplane Module HDD Cable

How to install the disk midplane module HDD cable in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the HDD ribbon cable connector located on the disk midplane module [2]).
  2. Reconnect the HDD ribbon cable connector located on the power distribution board [1].
  3. Return the system to operation.
    1. Install the middle section of the system top cover.

      Install and tighten the Phillips screws that secure the middle section of the top cover to the system chassis.

    2. If the system was installed in a rack, reinstall it into the rack.

      See the Oracle Database Appliance Owner's Guide for instructions.

    3. Reconnect the power cords to the system and power on the system.

Servicing the Front Indicator Panels (FRU)

Learn about servicing the front indicator panel of an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 front indicator panels contain the LEDs and indicators on the front of the system. Each server node has its own front indicator panel, which sits behind the ears on the system chassis.

The front indicator panels are FRUs and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. Remove all power from the system before removing or installing the power distribution board. Power down both server nodes (also called system controllers) and disconnect the power cords from the system before performing these procedures. For instructions, see Shutting Down a Server Node and Powering Off the System.

Parent topic: Servicing FRUs

Remove Front Indicator Panel

How to remove a front indicator panel from an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the system for service.
    1. Power off the system (both server nodes).
    2. Disconnect the power cords from the system.
    3. If the system is installed in a rack, remove it.

      See the Oracle Database Appliance Owner's Guide for information on racking the system chassis.

    4. Attach an antistatic wrist strap.
  2. Remove the adjacent disk drives [1] as shown in the following figure.

    Be sure to mark them so that you can return them to the correct drive bays later.

    Description of indPanelRemove.jpg follows
    Description of the illustration indPanelRemove.jpg
  3. Unscrew the three Phillips screws from the back of the ear bezel [2] as shown in the previous figure.
  4. Remove four more Phillips screws from the inside of the drive bays [3] as shown in the previous figure.
  5. Remove the ear bezel [4] as shown in the previous figure.

    The ear bezel and indicator panels remain connected to the ribbon cables.

  6. Disconnect the ribbon cables from the indicator panel you wish to change [5] as shown in the previous figure.
  7. Remove the screw that holds the indicator panel to the ear bezel [6] as shown in the previous figure.

    Make sure you remove the correct indicator panel. There are two indicator panels on the ear bezel.

Install Front Indicator Panel

How to install a front indicator panel in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Use the Phillips screw to attach the new indicator panel to the ear bezel [1] as shown in the following figure.
  2. Connect the ribbon cable to the indicator panel [2] as shown in the previous figure.
  3. Place the ear bezel on the chassis [3] as shown in the previous figure.
  4. Fasten the four Phillips screws inside the drive bays [4] as shown in the previous figure.
  5. Fasten the three Phillips screws on the back of the ear bezel [5] as shown in the previous figure.
  6. Replace the disk drives in the drive bays [6] as shown in the previous figure.

    Use the marks to ensure that you return each drive to its original bay.

  7. Return the system to operation.
    1. Reinstall the system into the rack.

      See the Oracle Database Appliance Owner's Guide for instructions.

    2. Reconnect the power cords to the system and power on the system.

Servicing Server Node Cables

Perform tasks for servicing the Oracle Database Appliance Version 1 server node cables.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The internal server node cables are FRUs and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing FRUs

Servicing Fan Power Cables (FRU)

Learn about servicing fan cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each Oracle Database Appliance Version 1 server node has two fans and each fan has a separate power cable.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing Server Node Cables

Remove Fan Power Cables

How to remove fan cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Disconnect the fan power cables [1] and remove them from the server node [2] as shown in the following figure.
Install Fan Power Cables

How to install fan cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the fan power cables.
  2. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

Servicing the HBA PCIe Card Cables (FRU)

Learn about servicing HBA PCIe card cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 PCIe card cables are used to connect the internal PCIe card, the primary HBA and a riser-mounted PCIe card, and the secondary HBA to the motherboard. See the following sections for instructions.

The PCIe card cables are FRUs and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing Server Node Cables

Remove PCIe Card Cables From Primary HBA PCIe Card

How to remove the primary HBA cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Disconnect the primary HBA PCIe card cables and remove them from the server node.
    1. Loosen the three green, captive Phillips screws that secure the server node's front cover and remove the cover [1] as shown in the following figure.
    2. Disconnect the two cables from the primary HBA PCIe card and remove the cables [2] as shown in the previous figure.

      To remove each cable connector, push the connector inward, press down on the connector to release it, and pull the connector out.

Install PCIe Card Cables From Primary HBA PCIe Card

How to install the primary HBA cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the PCIe card cables.
    1. Reconnect the two PCIe card cables to the primary HBA PCIe card and the connectors on the motherboard [2].

      Notice that there are two sets of connectors on the motherboard. Be sure to connect the cables to the connector on the right in each set (looking at the connectors from the rear of the server node).

    2. Position the server node's front cover onto the server node and tighten the three green, captive Phillips screws that secure the server node's front cover to the motherboard [1].
  2. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.
Remove PCIe Card Cables From Secondary HBA PCIe Card

How to remove the secondary HBA cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Disconnect the PCIe card cables and remove them from the server node.

    The Secondary HBA PCIe Card sits in the top slot on the PCIe riser (PCIe slot 2)

    1. Loosen the three green, captive Phillips screws that secure the server node's front cover and remove the cover [1] as shown in the following figure.
    2. Disconnect the two secondary HBA PCIe card cables and remove the cables [2] as shown in the previous figure.

      To remove each cable connector, push the connector inward, press down on the connector to release it, and pull the connector out.

Install PCIe Card Cables From Secondary HBA PCIe Card

How to install the secondary HBA cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the PCIe card cables.
    1. Reconnect the two PCIe card cables between to the secondary PCIe card and the connectors on the motherboard [2].

      The Secondary HBA PCIe Card sits in the top slot on the PCIe riser (PCIe slot 2)

      Notice that there are two sets of connectors on the motherboard. Be sure to connect the cables to connector on the left in each set (looking at the connectors from the rear of the server node).

    2. Position the server node's front cover onto the server node and tighten the three green, captive Phillips screws that secure the server node's front cover to the motherboard [1].
  2. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

Servicing the SAS Expander Cable (FRU)

Learn about servicing SAS expander cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The SAS expander cable is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing Server Node Cables

Remove SAS Expander Cable

How to remove the SAS expander cable in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
    4. Remove the PCIe riser.
  2. Disconnect the SAS expander cable and remove it from the server node.
    1. Loosen the three green, captive Phillips screws that secure the server node's front cover and remove the cover [1] as shown in the following figure.
    2. Disconnect both cable connectors from the motherboard and remove the cable [2] as shown in the previous figure.

      Push the connector inward, press down on the connector to release it, and pull the connector out.

Install SAS Expander Cable

How to install the SAS expander cable in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the SAS expander cable.
    1. Reconnect the SAS expander cable connectors to the motherboard [2].
    2. Position the server node's front cover onto the server node and tighten the three green, captive Phillips screws that secure the server node's front cover to the motherboard [1].
  2. Return the server node to operation.
    1. Install the PCIe riser.
    2. Install the server node top cover.
    3. Install the server node into the system.
    4. Power on the server node.

Servicing the Boot Disk Backplane Cables (FRU)

Learn about servicing boot disk backplane cables in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The SAS expander cable is a FRU and can only be replaced by an Oracle-qualified service technician.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

Parent topic: Servicing Server Node Cables

Remove Boot Disk Backplane Cables

How to remove the boot disk backplane cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Disconnect the power cable and hard disk drive (HDD) cables and remove them from the server node.
    1. Disconnect the power cable and HDD cables from the motherboard [1] as shown in the following figure.
    2. Disconnect the power cable and HDD cables from the boot disk backplane [2] as shown in the previous figure.
Install Boot Disk Backplane Cables

How to install the boot disk backplane cables in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Reconnect the power cable and hard disk drive (HDD) cables.
    1. Reconnect the power cable and HDD cables to the boot disk backplane [2].
    2. Reconnect the power cable and HDD cables to the motherboard [1].
  2. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

Servicing the Motherboard Assembly (FRU)

Learn about servicing the motherboard in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each Oracle Database Appliance Version 1 server node has a motherboard assembly. The service strategy for the motherboard is to remove the replaceable components from the server node and then return the server node with the motherboard in place to Oracle for repair or replacement.

The motherboard assembly is a FRU and can only be replaced by Oracle Service personnel.

Caution:

Equipment damage. These procedures require that you handle components that are sensitive to static discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you follow antistatic practices.

The following figure shows the components that must be removed from the server node.

Description of T4_127904.jpg follows
Description of the illustration T4_127904.jpg
Callout Description

1

CPUs and Heatsinks

2

Memory modules (DIMMs)

3

PCIe Cards mounted on the PCIe Riser

4

PCIe Riser

5

Fan Modules (2)

6

Internally Mounted PCIe Card

7

Boot Disk Drives (2)

8

Boot Disk Drive Backplane

9

Battery

Parent topic: Servicing FRUs

Remove Replaceable Components From Motherboard Assembly

How to remove components from a server node in order to replace the motherboard assembly in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. With the exception the SAS expander cable, disconnect and remove all internal cables from the server node.

    Note:

    To identify the SAS expander cable, see Install SAS Expander Cable.

    The cables for the fans, the primary and secondary HBA PCIe cards, and the boot disk backplane must be removed.

  3. Remove the following components from the server node.

Install Replaceable Components in Motherboard Assembly

How to install components from a server node to a new motherboard assembly in an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Attach an antistatic wrist strap.
  2. Install the following components into the server node.
  3. Reconnect and install the following cables.
  4. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Reconnect all external data cables from the PCIe card(s) that are installed in the PCIe riser.
    4. Power on the server node.

Returning the Appliance to Operation

Perform tasks for returning the Oracle Database Appliance Version 1 to operation after servicing.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes returning Oracle Database Appliance Version 1 to operation after servicing.

Parent topic: Servicing the Oracle Database Appliance Version 1

Installing the Server Node Top Cover

Learn about replacing an Oracle Database Appliance Version server node top cover.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Caution:

Hazardous voltage present. Do not run the system with the top cover removed.

Caution:

Equipment damage. Install the top cover properly before starting the system.

If you removed the top cover from an Oracle Database Appliance Version 1 server node, perform the following procedure to replace it.

Parent topic: Returning the Appliance to Operation

Install Server Node Top Cover

How to install a top cover for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Place the top cover down on the server node [1] as shown in the following figure.

    The cover should hang over the front of the chassis by 0.5 inches (12.7 mm) and all six of the standoffs on the underside of the cover (three on each side) should fit into the slots on the top of the chassis side walls.

    Description of T4_127912.jpg follows
    Description of the illustration T4_127912.jpg
  2. Slide the top cover toward the rear of the server node until it seats [2] as shown in the previous figure.

Installing a Server Node Into the System Chassis

Learn about installing an Oracle Database Appliance Version 1 server node in the chassis.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

If you removed a server node from an Oracle Database Appliance Version 1, perform the following procedure to reinstall it.

Parent topic: Returning the Appliance to Operation

Install Server Node Into System Chassis

How to install a server node into an Oracle Database Appliance Version 1 chassis.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Note:

Replacing a server node FRU with a new server node is a service activity that must be performed by an Oracle-qualified service technician. The customer may remove the server node to service other customer serviceable components in the server node.

  1. Before inserting the server node into the system chassis, ensure that both release latches on the rear of the server node are in the open position.
  2. Slide the server node into the rear of the system chassis [1] until the server node is close enough for its release latches come in contact with and engage the chassis [2] as shown in the following figure.
  3. To re-seat the server node in the system chassis, grasp both release latches, one on each side of the server node, and push them upward simultaneously to the closed position [3] as shown in the previous figure.

    Caution:

    Equipment damage. Always use the release latches to re-seat the server node into the system chassis as described in this procedure. Failure to do so might damage the connectors on the front of the server node and/or the connectors on the disk midplane module.

  4. Reinstall the system chassis into the rack.

    Follow the instructions listed in the "Inserting Oracle Database Appliance Version 1 Into a Rack" section in the Oracle Database Appliance Owner's Guide.

Powering On Oracle Database Appliance Version 1

Learn about powering on an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each server node is powered on separately.

Note:

To use Oracle ILOM to power on a server node, ensure that you have performed its initial configuration as described in "Connecting and Configuring Oracle ILOM" in the Oracle Database Appliance Getting Started Guide.

Parent topic: Returning the Appliance to Operation

Power On Oracle Database Appliance Version 1

How to power on an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Note:

Replacing a server node FRU with a new server node is a service activity that must be performed by an Oracle-qualified service technician. The customer may remove the server node to service other customer serviceable components in the server node.

  1. Ensure that the power cord (or cords) are connected to the power supplies on the rear of the server node that was serviced.

    Once plugged in, the server node goes into the standby power state. The SP status LED on the front panel of the server node lights green and goes from slow blink to steady on. The Power/OK LED on the front panel of the server node lights green and goes to standby blink. It might take about five minutes for the LED to reach standby blink after the power cord is inserted.

    For the location of the SP status LED and Power/OK LED, see Oracle Database Appliance Version 1 Status Indicators.

    Standby power state indicates that the server node's service processor is active, but the server node host is powered off.

  2. Power on a server node by performing one of the following procedures:

    Note:

    If you powered off a single server node without shutting down the appliance, perform this step only for that server node. If you shut down the appliance completely, then perform this step for both server nodes.

    • Using the server node's Power button: Momentarily press and release the recessed Power button on the front panel [1] as shown in the following figure.

      Description of T4_127868.jpg follows
      Description of the illustration T4_127868.jpg

      On the server node, the green Power/OK LED (see [2] in the previous figure) blinks while the server node is booting, and remains steady on when the server node is operational.

    • Using the Oracle ILOM web interface:

      1. Open a browser and enter the server node's service processor IP address in the browser's address field.

      2. At the log in page, type a user name (the account must have Reset and Host Control (r) privileges) and password, and click the Log In button.

      3. Go to Remote Power Control and select Power On from the Select Action list box and then click Save and OK.

        On the server node, the green Power/OK LED [2] blinks while the server node is booting, and remains steady on when the server node is operational.

    • Using the Oracle ILOM CLI:

      1. Log in to Oracle ILOM using an ssh client. Type:

        $ ssh username@sp_ip_address

        Where username is a user account name with Reset and Host Control (r) privileges and sp_ip_address is the IP address of the server node service processor.

      2. When prompted, enter the user account password.

      3. Enter the command to power on the server node:

        -> start /SYS

        On the server node, the green Power/OK LED [2] blinks while the server node is booting, and remains steady on when the server node is operational.

Server Node Basic Input/Output System (BIOS)

Learn about the Oracle Database Appliance Version 1 BIOS.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

This section describes the Oracle Database Appliance Version 1 BIOS utility.

All settings are set to the optimal defaults at startup.

Caution:

You should not configure system BIOS settings. Oracle Database Appliance patch software will do this for you. The only time you might need to configure BIOS settings would be if requested to do so by Oracle Service.

Parent topic: Servicing the Oracle Database Appliance Version 1

BIOS Booting and Setup

Learn about the power-on sequence and tests performed by BIOS during Oracle Database Appliance Version 1 bootup.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Parent topic: Server Node Basic Input/Output System (BIOS)

Default BIOS Power-On Self-Test (POST) Events

Learn about the default POST events for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

When an Oracle Database Appliance Version 1 server node (also called a system controller) starts, the BIOS performs a power-on self-test that checks the hardware to ensure that all components are present and functioning properly. The following table identifies the events that can occur during BIOS POST, as well as specifies whether these events can prevent the host from powering-on.

Event Cause Boot Continues on Host?

User password violation

Attempt to enter password fails three times

No

Setup password violation

Attempt to enter password fails three times

No

Correctable ECC

Memory Correctable ECC (error correction code) error is detected

Does not apply

Uncorrectable ECC

Memory Uncorrectable ECC error is detected

Does not apply

No system memory

No physical memory is detected in the system

No

No usable system memory

All installed memory has experienced an unrecoverable failure

No

Hard disk controller failure

No disk controller is found

Yes

Keyboard failure

Keyboard cannot be initialized

Yes

Boot media failure

No removable boot media is found

Yes

No video device

No video controller is found

No

Firmware (BIOS) ROM corruption

BIOS checksum fails and the boot block is not corrupted

No

System restart

System boot is initiated

Yes

Initiated by hard reset

Boot process is started by hard reset

Yes

Memory initialization

Memory sizing is occurring

System firmware progress

Does not apply

Primary processor initialization

Primary CPU initialization

System firmware progress

Does not apply

Initiated by warm reset

Boot process is started by warm reset

Does not apply

Embedded controller management

Management controller initialization

Does not apply

Secondary processor(s) initialization

Secondary CPU initialization asserted

System firmware progress

Does not apply

Video initialization

When BIOS initializes keyboard

Does not apply

Keyboard controller initialization

When BIOS initializes keyboard

Does not apply

Option ROM initialization

BIOS initializes Option ROMs

System firmware progress

Does not apply

Option ROM space exhausted

BIOS cannot install an Option ROM (typically a plug-in card driver) into memory from that device preventing booting

Yes

User initiated system set up

User initiated access to BIOS Setup Utility

System firmware progress

Does not apply

User initiated boot to OS

System boot is initiated

System firmware progress

Does not apply

No bootable media

No media from which to boot

No

PXE server not found

Boot error - PXE server not found

F12 key was pressed but BIOS fails to boot from PXE server

No. BIOS tries next boot device.

ACPI Power state

Soft-off power applied

Does not apply

Parent topic: BIOS Booting and Setup

BIOS POST F1 and F2 Errors

Learn about POST F1 and F2 errors for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each Oracle Database Appliance Version 1 power-on-self-test (POST) diagnostic is a low-level test designed to detect faults in a specific hardware component. If the POST diagnostic discloses an F1 or F2 error, it typically reports the following information about the error:

  • Type of error detected

  • When or where the error occurred

The following table lists some of the F1 and F2 error messages that could appear during the POST diagnostics along with instructions for how to possibly resolve the error reported.

BIOS POST Error Message Error Type Resolution

Uncorrectable Error Detected on Last Boot:IOH(0) Protocol Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(0) QPI [x] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Where QPI [x] equals 0 for QPI Link 0 or 1 for QPI Link 1.

Uncorrectable Error Detected on Last Boot:IOH(0) PCI-E [x] Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Where PCI-E [x] port number can range from 1 to 10 depending on the PCI root port on IOH.

Uncorrectable Error Detected on Last Boot:IOH(0) ESI Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(0) Thermal Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(0) DMA Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(0) Miscellaneous Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the fault management function and the SP event log in Oracle ILOM for more details.

Uncorrectable Error Detected on Last Boot:IOH(0) VTd Error (Please Check SP Log for more Details)

IOH error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

BMC Not Responding

Oracle ILOM error

  • Press F1 to continue.

This error message might display if during the SP/BIOS communication an internal error occurs. This error might require you to restart the SP.

  • Primary Slave Hard Disk Error

  • Primary Master Hard Disk Error

  • Secondary Master Hard Disk Error

  • Secondary Slave Hard Disk Error

These error messages are not supported on Oracle Database Appliance.

IDE/ATAPI error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

These type of error messages display when the BIOS is attempting to configure IDE/ATAPI devices in POST.

Timer Error

8254 timer error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

This type of error typically indicates an error while programming the count register of channel 2 of the 8254 timer. This could indicate a problem with system hardware.

RAM R/W test failed

Memory test failure

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

This type of error typically indicates that the RAM read/write test failed.

KBC BAT Test failed

Keyboard controller basic assurance test error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

Keyboard controller BAT test failed. This error might indicate a problem with keyboard controller initialization.

Display memory test failed

Video display error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

CMOS Battery Low

CMOS battery error

  • Press F2 to enter BIOS Setup Utility to load system defaults.

  • Check the SP event log in Oracle ILOM for more details.

  • If necessary, replace CMOS battery.

  • CMOS Checksum Bad

  • CMOS Date/Time Not Set

CMOS error

  • Press F2 to enter BIOS Setup Utility to load system defaults.

  • Check the SP event log in Oracle ILOM for more details.

Password check failed

Password check error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

This type of error indicates that the password entered does not match the password specified in the BIOS Setup Utility. This condition might occur for both Supervisor and User password verification.

Keyboard/Interface Error

Keyboard controller error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

This type of error indicates that the Keyboard Controller failure. This error might indicate a problem with system hardware.

S.M.A.R.T error on the drive

S.M.A.R.T device error

  • Press F1 to continue.

  • Check the SP event log in Oracle ILOM for more details.

Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T.) failure messages might indicate the need to replace the storage device.

Parent topic: BIOS Booting and Setup

How BIOS POST Memory Testing Works

Learn about POST memory tests for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS POST memory testing is performed as follows:

  1. The first megabyte of DRAM is tested by the BIOS before the BIOS code is copied from ROM to DRAM.

  2. After existing out of DRAM, the BIOS performs a simple memory test (where a write/read of every location with the pattern 55aa55aa is performed).

    Note:

    The simple memory test is performed only if Quick Boot is not enabled from the Boot Settings Configuration screen. Enabling Quick Boot causes the BIOS to skip the memory test.

  3. The BIOS polls the memory controllers for both correctable and non-correctable memory errors and logs those errors into the SP.

Parent topic: BIOS Booting and Setup

Clearing Server Node CMOS NVRAM

Learn about clearing CMOS for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

You can clear the CMOS NVRAM by pressing the CLR CMOS button on the Oracle Database Appliance Version 1 server node motherboard. This action sets the BIOS to defaults values, which clears the BIOS user and supervisor passwords.

You can also set or reset the BIOS password from the BIOS Setup Utility. See BIOS Security Menu Screen for more information.

Caution:

Data loss. You should not perform this procedure unless instructed to do so by Oracle Service.

Parent topic: Server Node Basic Input/Output System (BIOS)

Reset BIOS Password and Clear CMOS NVRAM Using CLR CMOS Button

How to clear CMOS in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Note:

Clearing CMOS of a server node is a service activity that must be performed by an Oracle-qualified service technician. The customer may perform the procedure if directed to do so by Oracle Service.

  1. Prepare the server node for service.
    1. Attach an antistatic wrist strap.
    2. Remove the server node from the system.

      Power is removed from the server node when you remove it from the system. See Removing Server Nodes From the System Chassis.

    3. Remove the server node top cover.
  2. Using a stylus, press and release the CLR CMOS button as shown in the following figure.
  3. Return the server node to operation.
    1. Install the server node top cover.
    2. Install the server node into the system.
    3. Power on the server node.

      See Powering On Oracle Database Appliance Version 1.

      When the server node powers on and boots, it displays a message that indicates that NVRAM has been cleared.

      The CMOS NVRAM, including the BIOS password is cleared to its default state.

      The default state for the BIOS passwords is that no password is required. To set a BIOS password, see BIOS Security Menu Screen.

  4. Verify that the Power/OK LED is lit on the server node.

Ethernet Port Naming and Boot Order

Learn about Ethernet port naming and boot order for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

Each Oracle Database Appliance Version 1 server node supports two 10/100/1000Base-T Gigabit Ethernet ports on the rear of the chassis. For port locations, see the Oracle Database Appliance Owner's Guide.

The device naming for the Ethernet interfaces is reported differently by different interfaces and operating systems. See the following table for the physical (BIOS) and logical (operating system) naming conventions used for each interface.

Interface NET0 NET1

BIOS

NET0

NET1

Oracle Linux

eth0

eth1

The order in which the BIOS detects the Ethernet ports during boot time, and the corresponding drivers that control those ports, are listed below:

  1. NET 0 (INTEL NIC 0)

  2. NET 1 (INTEL NIC 1)

Parent topic: Server Node Basic Input/Output System (BIOS)

Configuring Support for TPM

Learn about Trusted Platform Module for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

If you intend to use the Oracle Database Appliance Version 1 Trusted Platform Module (TPM) feature set, you must configure the server node to support this feature.

TPM enables you to administer the TPM security hardware in your server node. For additional information about implementing this feature, see the Trusted Platform Module Management documentation.

Parent topic: Server Node Basic Input/Output System (BIOS)

Configure TPM Support in BIOS

How to configure TPM in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Access the BIOS Setup Utility menus.

    For instructions, see Accessing the BIOS Setup Utility Menus.

    When BIOS is started, the main BIOS Setup Utility top-level System Overview screen appears. See the following figure for an example:

    Description of figc-2.jpg follows
    Description of the illustration figc-2.jpg
  2. In the BIOS Setup Utility screen, select the Advanced menu option.

    The Advanced Settings screen appears. See the following figure for an example:

    Description of advance_trusted_com.jpg follows
    Description of the illustration advance_trusted_com.jpg
  3. In the Advanced Settings screen, select Trusted Computing and press Enter.

    The Trusted Computing screen appears. See the following figure for an example:

    Description of Screen2-TCG_TPM_Support.jpg follows
    Description of the illustration Screen2-TCG_TPM_Support.jpg
  4. In the Trusted Computing screen, select the TCG/TPM Support.

    A pop-up dialog box appears.

  5. In the pop-up dialog box, set the TCG/TPM Support option to Yes and click OK.

    Note:

    Even if the TCG/TPM Support was already set to Yes in the dialog shown above, continue on and complete the remaining steps of this procedure to ensure that all TPM configuration requirements are satisfied.

    The updated Trusted Computing dialog appears and shows that the TCG/TPM Support setting has changed to Yes. See the following figure for an example:

    Description of Screen3-TCG-TPM_Support-YES.jpg follows
    Description of the illustration Screen3-TCG-TPM_Support-YES.jpg

    Note:

    In the above screen, the Execute TPM Command setting shows the default, Don't Change.

  6. In the Trusted Computing screen, select the Execute TPM Command option setting.

    A pop-up dialog box appears.

  7. In the pop-up dialog box, set the Execute TPM Command option to Enabled and click OK.

    The updated Trusted Computing screen appears and shows that the Execute TPM Command setting has changed to Enabled. See the following figure for an example:

    Description of Screen4-TCG-TPM_Support-Enabled.jpg follows
    Description of the illustration Screen4-TCG-TPM_Support-Enabled.jpg
  8. Press F10 to save the changes and exit the BIOS Setup Utility.
  9. To verify that TPM support is configured, do the following:
    1. Reboot the server node.
    2. To enter the BIOS Setup Utility, press the F2 key while the system is performing the power-on self-test (POST).

      When BIOS is started, the main BIOS Setup Utility top-level screen appears.

    3. Select Advanced, then select Trusted Computing and press Enter.

      The updated Trusted Computing screen appears.

      Confirm that the TCG/TPM Support setting is set to Yes and the TPM Enabled/Disable Status is set to Enabled. See the following figure for an example:

      Description of Screen5-TPM_Configured.jpg follows
      Description of the illustration Screen5-TPM_Configured.jpg
  10. Press F10 to exit the BIOS Setup Utility.

    This completes the TPM configuration.

Configuring SP LAN Settings

Learn about configuring the service processor LAN settings for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

You can assign an IP address for the Oracle Database Appliance Version 1 server node SP from the BIOS Setup Utility on the IPMI LAN configuration menu. Alternatively, you can also specify the LAN settings for the SP using Oracle ILOM. For instructions for setting the IP address in Oracle ILOM, see Oracle Integrated Lights Out Manager (Oracle ILOM) 3.0 Documentation Collection.

Parent topic: Server Node Basic Input/Output System (BIOS)

Configure LAN Settings for SP

How to configure SP LAN settings in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Access the BIOS Setup Utility menus.
  2. In the BIOS Setup Utility menus, use the arrow keys (or Tab key) to navigate to the Advanced menu.
  3. In the Advanced menu, select IPMI Configuration.
  4. In the IPMI Configuration menu, select LAN Configuration.

    The LAN Configuration screen appears.

  5. In the LAN Configuration screen, use the arrow keys to select and specify the appropriate LAN configuration settings. See the following figure for an example:
  6. After making the necessary changes, select Commit and press Enter to apply the changes.
  7. Press F10 to save the changes and exit BIOS.

Configuring Option ROM Settings in BIOS

Learn about configuring option ROM for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Option ROM space is 128 Kbytes. Of these 128 Kbytes, approximately 80 Kbytes are used by the VGA controller, the disk controller, and the network interface card. Approximately 48 Kbytes remain to be shared by the Option ROMs on all bootable PCI-Express plug-in cards.

Parent topic: Server Node Basic Input/Output System (BIOS)

Enable or Disable Option ROM Settings

How to configure option ROM settings in an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Access the BIOS Setup Utility menus.
  2. In the BIOS Setup Utility menus, use the arrow keys (or Tab key) to navigate to the Boot menu.

    The Boot menu appears. See the following figure for an example:

    Description of Boot_option_ROM.jpg follows
    Description of the illustration Boot_option_ROM.jpg
  3. In the Boot menu, highlight the Option ROM setting, and then press Enter.
  4. Check whether the settings in your screen output match what is shown above. If they do not match, proceed to the next step. If they match, proceed to Step 7 and exit BIOS.
  5. To change the settings, in the Boot menu listing the Option ROM settings, highlight the applicable Option ROM setting to modify, then press Enter.

    A dialog box appears listing the available settings.

  6. In the dialog box, do one of the following:

    • Select Enabled to enable the Option ROM setting.

    • Select Disabled to disable the Option ROM setting.

  7. Press F10 to save the changes and exit the BIOS Setup Utility.

BIOS Setup Utility Hot Keys

Learn about BIOS Setup hot keys for an Oracle Database Appliance Version 1.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The following table provides a description of the Oracle Database Appliance Version 1 BIOS Setup Utility Oracle ILOM Remote Console keys and the directly attached keyboard keys, and the corresponding serial connection key combinations.

Oracle ILOM Remote Console Keys Serial Connection Hot Key Combinations Function

F1

Ctrl+Q (Press and hold the Control key and type Q)

Access the BIOS Setup Utility if there is an error during the boot process.

F2

Ctrl+E

Enter BIOS Setup Utility when the system has completed the power-on self-test (POST).

F7

Ctrl+D

Discard changes, but do not exit.

F8

Ctrl+P

Select the BBS Popup menu, which allows you to select a boot device.

F9

Ctrl+O

Load optimal BIOS defaults.

F10

Note that F10 is not supported on the Oracle ILOM Remote Console; instead, use the arrow keys to navigate to the Exit menu and press Enter.

Ctrl+S

Save changes and exit.

F12

Ctrl+N

Boot the server node from the network (PXE boot).

Parent topic: Server Node Basic Input/Output System (BIOS)

Accessing the BIOS Setup Utility Menus

Learn how to access BIOS Setup for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

You can access Oracle Database Appliance Version 1 BIOS Setup Utility screens from the following interfaces:

  • Use a USB keyboard, mouse, and VGA monitor connected directly to the server node.

  • Use a terminal (or terminal emulator connected to a computer) through the serial port on the back panel of the server node.

  • Connect to the server node using the Oracle ILOM Remote Console.

The following procedure describes the steps for accessing the BIOS Setup Utility menus.

Parent topic: Server Node Basic Input/Output System (BIOS)

Access BIOS Setup Utility Menus

How to access BIOS Setup menus for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Power-on or power-cycle the server node.
  2. The system BIOS boot screen appears. See the following figure for an example:
  3. To enter the BIOS Setup Utility, do the following:
    1. Wait for the last line of the screen output to change to Initializing USB Controllers..Done

      This will take several seconds.

    2. When Done appears, press the F2 key immediately.

      Note:

      If there is an error during the boot process, you can press F1 to access the BIOS Setup Utility.

      The BIOS Setup Utility Main screen appears. See the following figure for an example:

      Description of figc-2.jpg follows
      Description of the illustration figc-2.jpg

      Note:

      If the BIOS Setup Utility dialog does not appear, you waited too long to press the F2 key. When Done appears on the screen, you must press the F2 key immediately. Try again.

  4. Use the left and right arrow keys to select the different menu options.
  5. As you select each menu option, the top-level screen for that menu option appears.
  6. To select an option on a top-level screen, use the up and down arrow keys to scroll up and down the options presented.

    Only options that can be modified are highlighted when you press the up and down arrow keys.

    • If a field can be modified, as you select the option, user instructions for modifying the option appear in the right column of the screen.

    • If a field is a link to a sub-screen, instructions to press the Enter key to access the sub-screen appear in the right column.

  7. Modify the setup field and press the Esc key to save the changes and exit the screen.

    Some screens present a confirmation dialog box that enables unwanted changes to be retracted.

  8. On sub-screens that only provide configuration information and cannot be modified, press the Esc key to exit the screen.
  9. To continue modifying other setup parameters, repeat Step 4 through Step 8. Otherwise, go to Step 10.
  10. Press and release the right arrow key until the Exit menu screen appears.
  11. Follow the instructions on the Exit menu screen to save or discard your changes and exit the BIOS Setup Utility.

BIOS Setup Utility Screens

Learn about BIOS Setup utility screens for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The BIOS utility includes seven top-level screens, many of which include sub-screens. Arrow keys provide navigation, and the options or fields that you can configure appear in color. Online instructions provide additional information.

Note:

The screens shown are examples. The version numbers and the screen items and selections shown are subject to change over the life of the product.

  • BIOS Setup Utility Screen Overview
    Learn about BIOS Setup utility screens for an Oracle Database Appliance Version 1 server node.
  • BIOS Main Menu Screen
    Learn about BIOS Setup main screen for an Oracle Database Appliance Version 1 server module.
  • BIOS Advanced Menu Screen
    Learn about BIOS Setup Advanced screen for an Oracle Database Appliance Version 1 server module.
  • BIOS PCI Menu Screen
    Learn about BIOS Setup PCI screen for an Oracle Database Appliance Version 1 server module.
  • BIOS Boot Menu Screen
    Learn about BIOS Setup Boot screen for an Oracle Database Appliance Version 1 server module.
  • BIOS Security Menu Screen
    Learn about BIOS Setup Security screen for an Oracle Database Appliance Version 1 server module.
  • BIOS Chipset Menu Screen
    Learn about BIOS Setup Chipset screen for an Oracle Database Appliance Version 1 server module.
  • BIOS Exit Menu Screen
    Learn about BIOS Exit utility screens for an Oracle Database Appliance Version 1 server node.

Parent topic: Server Node Basic Input/Output System (BIOS)

BIOS Setup Utility Screen Overview

Learn about BIOS Setup utility screens for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The following table contains summary descriptions of the Oracle Database Appliance Version 1 top-level BIOS setup screens.

Screen Description See This Section

Main

General product information, including BIOS type, processor, memory, and time/date.

BIOS Main Menu Screen

Advanced

Configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS and other information.

BIOS Advanced Menu Screen

PCI

Configure the system to clear NVRAM during system boot.

BIOS PCI Menu Screen

Boot

Configure the boot device priority (storage drives and boot disk drives).

BIOS Boot Menu Screen

Security

Set or change the user and supervisor passwords.

BIOS Security Menu Screen

Chipset

View the configuration of system chip set.

BIOS Chipset Menu Screen

Exit

Save changes and exit, discard changes and exit, discard changes, or load optimal or fail-safe defaults.

BIOS Exit Menu Screen

The following figure shows a map of the BIOS Setup screens.

Description of BIOS_map.jpg follows
Description of the illustration BIOS_map.jpg

BIOS Main Menu Screen

Learn about BIOS Setup main screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Main screen provides general product information, including BIOS, processor, system memory, and system time/date. See the following figure for an example:

Description of figc-2.jpg follows
Description of the illustration figc-2.jpg

BIOS Advanced Menu Screen

Learn about BIOS Setup Advanced screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Advanced screen provides detailed configuration information for the CPU, memory, IDE, Super IO, trusted computing, USB, PCI, MPS and other system information. See the following figure for an example:

Description of advance_menu_options.jpg follows
Description of the illustration advance_menu_options.jpg

BIOS PCI Menu Screen

Learn about BIOS Setup PCI screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS PCI screen enables you to configure the server node to clear NVRAM during system boot. See the following figure for an example:

Description of figc-18_PCI_advaneced.jpg follows
Description of the illustration figc-18_PCI_advaneced.jpg

BIOS Boot Menu Screen

Learn about BIOS Setup Boot screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Boot screen enables you to configure the boot device priority (storage drives and the DVD-ROM drive). See the following figure for an example:

Description of Boot_menu_options.jpg follows
Description of the illustration Boot_menu_options.jpg

BIOS Security Menu Screen

Learn about BIOS Setup Security screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Security screen enables you to set or change the supervisor and user passwords. See the following figure for an example:

Description of figc-20_Security_settings.jpg follows
Description of the illustration figc-20_Security_settings.jpg

The default state is for the passwords to be unconfigured (not required).

  • If you configure a supervisor password, users must enter it to access BIOS setup.

  • If you configure a user password, users must enter it before booting an OS.

BIOS Chipset Menu Screen

Learn about BIOS Setup Chipset screen for an Oracle Database Appliance Version 1 server module.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Chipset screen enables you to set the chipset parameters. See the following figure for an example:

Description of figc-21_Advanced_chipset_settings.jpg follows
Description of the illustration figc-21_Advanced_chipset_settings.jpg

BIOS Exit Menu Screen

Learn about BIOS Exit utility screens for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

The Oracle Database Appliance Version 1 BIOS Exit options enable you to save changes and exit, discard changes and exit, discard changes, or load optimal defaults. See the following figure for an example:

Description of figc-17_Exiit_options.jpg follows
Description of the illustration figc-17_Exiit_options.jpg

Parent topic: BIOS Setup Utility Screens

Exit From the BIOS Setup Utility

How to access BIOS Exit menu for an Oracle Database Appliance Version 1 server node.

Note:

Information in this appendix does NOT apply to Oracle Database Appliance X7 series, Oracle Database Appliance X6 series, or Oracle Database Appliance X3-2/X4-2/X5-2. Refer to the preceding chapters in this document for information on servicing those systems.

  1. Use the up and down arrow keys to scroll up and down the BIOS Exit options.
  2. Press Enter to select the option.

    A confirmation dialog box appears that enables you to save the changes and exit the Setup Utility or cancel the exit option.

    Note:

    The confirmation dialog box is only shown below for the Save Changes and Exit option screen. The other exit confirmation screens work in a similar way.

    Figure A-2 BIOS Setup Utility Save and Exit Screen

    Description of Figure A-2 follows
    Description of "Figure A-2 BIOS Setup Utility Save and Exit Screen"

Parent topic: BIOS Exit Menu Screen