Oracle CRM On Demand CTI Developer's Guide > CTI Integration APIs > CTI Activity Web Service >

CTIActivityWrapUp SOAP Request

The following is a sample SOAP request to wrap up four activities; one each for call, chat, email and voicemail:

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:cti="urn:crmondemand/ws/odctibs/ctiactivity/" xmlns:wsse="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd" xmlns:data="urn:/crmondemand/xml/ctiactivity/data">

<soapenv:Header>

<wsse:Security soapenv:mustUnderstand="1">

<wsse:UsernameToken>

</wsse:UsernameToken>

</wsse:Security>

</soapenv:Header>

<soapenv:Body>

<cti:CTIActivityWrapUp_Input>

<data:ListOfInteraction>

   <data:Interaction>

      <data:InteractionId>100000000000</data:InteractionId>

      <data:AgentOfferTime>1287786900</data:AgentOfferTime>

      <data:ChannelType>Inbound Call</data:ChannelType>

   </data:Interaction>

   <data:Interaction>

      <data:InteractionId>100000000001</data:InteractionId>

      <data:AgentOfferTime>1287786900</data:AgentOfferTime>

      <data:ChannelType>Inbound Chat</data:ChannelType>

   </data:Interaction>

   <data:Interaction>

      <data:InteractionId>100000000002</data:InteractionId>

      <data:AgentOfferTime>1287786900</data:AgentOfferTime>

      <data:ChannelType>Inbound Email</data:ChannelType>

   </data:Interaction>

   <data:Interaction>

      <data:InteractionId>100000000003</data:InteractionId>

      <data:AgentOfferTime>1287786900</data:AgentOfferTime>

      <data:ChannelType>Inbound Voicemail</data:ChannelType>

   </data:Interaction>

</data:ListOfInteraction>

</cti:CTIActivityWrapUp_Input>

</soapenv:Body>

</soapenv:Envelope>