This appendix describes the code in the XML files that Oracle CRM On Demand Desktop includes in the customization package. It includes the following topics:

• XML Code to Map a Field in Microsoft Outlook Storage
• XML Code to Map a Field in DB_FACADE storage
• XML Code to Customize the Data That Oracle CRM On Demand Desktop Deletes If You Remove Oracle CRM On Demand Desktop
• XML Code to Customize Synchronization
• XML Code to Customize Forms
• XML Code to Customize Toolbars
• XML Code to Customize Dialog Boxes
• XML Code to Customize Views Used for Microsoft Outlook Explorer List
• XML Code to Customize Views Used for Objects Forms
• XML Code to Customize the SalesBook Control
• XML Code for Meta Information

For more information on customization, see Customizing Oracle CRM On Demand Desktop.