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Oracle CRM On Demand Desktop Administration Guide > How Oracle CRM On Demand Desktop Maps Fields Between Oracle CRM On Demand Data and Microsoft Outlook Data >
How Oracle CRM On Demand Desktop Maps Fields Between an Oracle CRM On Demand Activity and a Microsoft Outlook Email
Table 23 describes how Oracle CRM On Demand Desktop maps fields between an Oracle CRM On Demand activity and a Microsoft Outlook email.
Table 23. How Oracle CRM On Demand Desktop Maps Fields Between an Oracle CRM On Demand Activity and a Microsoft Outlook Email
Oracle CRM On Demand Field |
|
|
Type |
No |
Email |
Subject |
No |
Email Subject |
Activity |
Yes |
Task |
Priority |
No |
Importance. Oracle CRM On Demand Desktop applies the following mapping:
- 1-High in Oracle CRM On Demand data is High in Microsoft Outlook
- 2-Medium in Oracle CRM On Demand data is Normal in Microsoft Outlook
- 3-Low in Oracle CRM On Demand data is Low in Microsoft Outlook
For more information, see How Oracle CRM On Demand Desktop Maps the Priority Field. |
Account Id |
No |
The Primary account association that the user specifies when the user creates the activity. |
Opportunity Id |
No |
The opportunity association that the user specifies when the user creates the activity. |
Attachment |
No |
The original email that Oracle CRM On Demand Desktop saves as an attachment to the activity. |
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