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Natural Key Element of the connector_configuration.xml File


The natural_key element is defined in the synchronizer element. You use it to configure criteria to identify duplicated records during synchronization. The natural_key element contains the following:

  • A set of natural_key tags that describes the criteria. Oracle CRM On Demand Desktop uses OR logic for all criteria that the natural_key element describes.
  • A set of field tags, each of which contains a field name that Oracle CRM On Demand Desktop examines to identify duplicates. Oracle CRM On Demand Desktop uses AND logic for all field tags.

Example Code of the Natural Key Element

The following code is an example of the natural_keys element:

<natural_keys>
   <natural_key>
      <field>First Name</field>
      <field>Last Name</field>
   </natural_key>
   <natural_key>
      <field>Email Address</field>
   </natural_key>
</natural_keys>

In this code, two objects are detected as duplicates if one of the following situations is true:

  • First Name AND Last Name contain the same values
  • Email Address fields contain the same values
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