Oracle CRM On Demand Desktop Administration Guide > XML Files Reference > XML Code to Map a Field in Microsoft Outlook Storage >
Alt Message Classes Element of the od_basic_mapping.xml File
To define an alternative message class to an object in Microsoft Outlook, you can use the alt_messageclasses element. This element is useful if an Oracle CRM On Demand object might be in one of several different states. For example, a contact might be shared or not shared. This element must contain a set of alt_messageclass tags that define each state of an object. The alt_messageclass element can also define a form that you use for an object with this message class. In this way, you can use different forms for the same object but in different states. Each alt_messageclass element includes the following attributes:
- Ext. Indicates an extension that is added to an original message class.
- display_name. The same as the message_class element.
- icon. The same as the message_class element.
- large_icon. The same as the message_class element.
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