Oracle CRM On Demand Desktop Administration Guide > Customizing Oracle CRM On Demand Desktop >

Process of Customizing Objects in Oracle CRM On Demand Desktop

This topic gives one example of customizing objects in Oracle CRM On Demand Desktop. You might use this feature differently, depending on your business model.

This topic is a step in Roadmap for Installing Oracle CRM On Demand Desktop.

To customize objects in Oracle CRM On Demand Desktop, do the following:

1. Defining the Custom Object
2. Defining Synchronization for a Custom Object
3. Adding Custom Views in Microsoft Outlook
4. Defining the User Interface
5. Defining the Validation Rules
6. Adding Custom Logic
7. Adding Custom Logic
8. Defining the Toolbar
9. Defining Other Options

For more information on:

• Overview of XML files that you modify in this example, see Customizing Oracle CRM On Demand Desktop.
• Details about tags in XML files that you modify in this example, see XML Files Reference.
• Lengthy XML code that you use in this example, see Additional Code in the Customization Example.